5 Mistakes You May Be Making at Your Hotel

Running a hotel, bed and breakfast, or similar operation takes a lot of work, but it can be financially and personally rewarding. That said, there are many pitfalls, some of which we’ll outline below. There are also things you can do to improve your odds of success, like using hotel room reservation software.

1. Not Being on the Best Booking Websites

It’s smart to put your hotel on several different booking websites. These websites can help you draw in customers. Often, you will have to pay fees, but the increased publicity and bookings can easily justify the costs. According to Zippia, the average hotel occupancy rate weighs in at just 64.2%, but booking sites may be able to help you boost that.

2. Not Having a Great Website Set Up

Even if you’re listed on all the relevant hotel booking websites, you should still set up a website. First, you can offer direct reservations and can save on fees paid through other sites. Second, you can offer guests more information and put your hotel in the best possible light. This could lead to more bookings and thus more revenue.

3. Not Having the Rooms Spotless

First impressions matter in all things, and the first thing many guests will notice in their room is how clean it is or isn’t. You need to make sure that each room is thoroughly cleaned. If a clean room has been unoccupied for more than a day or two, it’s wise to quickly dust it and check it over. A bit of extra effort can go a long way and lead to better impressions.

4. Not Watching Out for Bed Bugs

Unfortunately, some guests may accidentally bring bed bugs into your hotel. If these vermin become an issue, it could have a huge impact on your hotel’s reputation, and guests may begin avoiding your business. Make sure you keep an eye out for them and address them as quickly as possible.

5. Not Using the Best Hotel Room Reservation Software

It’s crucial to track reservations and keep your hotel organized. These days, you can find highly effective and easy-to-use hotel room reservation software. It’s wise to use such software as it can reduce the risk of mix-ups and make your staff more efficient and productive.

If you’re looking for top-notch hotel software, Resort Data Processing can help! We can explain the many benefits of our software and work with you to find ways to build your business. We look forward to partnering with you.