RDP Responsible Disclosure Program

This program does not encompass the Company’s marketing web site (www.resortdata.com)

Overview

Data security is a top priority for Resort Data Processing, Inc. (“RDP”), and we believe that working with skilled security researchers can identify weaknesses in any technology. If you believe you’ve found a security vulnerability in our platforms, please notify us; we will investigate all legitimate reports to quickly resolve the issue.

Disclosure Policy

If you believe you’ve discovered a potential vulnerability, please let us know by emailing us at [email protected] and including “PC62” in the subject line. We will acknowledge your email within one week. Please note that we will only respond to emails sent to the specified email address with “PC62” in the subject line.
Please provide us with a reasonable amount of time to resolve the issue before disclosing it to the public or a third party. We aim to resolve critical issues within ten business days of disclosure.
Make a good faith effort to avoid violating privacy, destroying data, or interrupting or degrading RDP’s service. Please only interact with accounts you own or for which you have explicit permission from the account holder.

Exclusions

RDP is providing this service to help ensure a safe and secure environment for all of its users. As such, any users believed to be engaging in the below activities will have their user credentials immediately deactivated.

While researching, we’d like you to refrain from:

Denial-of-Service (DoS)
Spamming
Social engineering or phishing of RDP employees, contractors, or employees of RDP parent and affiliates
Any attacks against RDP physical property or data centers

This policy applies to the RDP hosted applications and to any other subdomains or services associated with RDP products. We do not accept reports for vulnerabilities which solely affect our marketing website (www.resortdata.com), which contains no sensitive data.

Thank you for helping to keep RDP and our users safe!