PMS Video Checkout Interface

Express In Room Checkout

With the Enhanced Movie Interface installed, guests can view folio transactions on their television and check out of the RDP system. Guests with a valid credit card on file can process their own check-outs through the movie system without going to the front desk.  Once the guest is checked out through the Enhanced Movie Interface, RDP’s availability is immediately updated, and the room is marked “dirty and vacant” for the housekeeping department.

Multiple Unique Folio Charges

LodgeNet, ONCOMMAND, and nSTREAMS provide a variety of in-room services.  For example, guests have the ability to purchase movies, play video games, and view exercise videos.  All three of these services are posted as unique charges to the RDP folio.  In order to track revenues, separate daily, month-to-date, and year-to-date totals are processed for each in-room service.

Automated Movie System

The Enhanced Movie Interface processes check-in and check-out messages to the in-room movie system.  When a guest checks in, an automatic message is relayed to the movie system activating services in the room.  When the guest checks out, movies are automatically deactivated in the room, preventing unauthorized access.

Our Enhanced Movie interface installation makes it easy for your guests to watch movies, check out and more from the comfort of their room!

Automatically Generate Credit Card Payments

With the RDP credit card interface installed, guest credit card payments are automatically processed as part of an express in-room check-out. The payment is reflected on the RDP folio and can be easily tracked as originating from the interface.

Properties that do not utilize the Protobase Interface, manually process express in-room check-out credit card payments from the front desk. Through built-in tracking mechanisms, reports are printed for front desk clerks to alert them of in-room check-outs.

Upgrades & Requirements

Customers utilizing the current RDP In-Room Movie Interface already have a networked bridge workstation communicating with the movie system.  However, this workstation may also be posting phone calls from the call accounting system or interfacing with the property’s phone switch in order to activate guest telephones and process housekeeping messages.

The workstation running the Enhanced Movie Interface must meet be dedicated to this function and also meet the basic workstation hardware requirements plus have a serial port available. Please note that in order to run the Enhanced Movie Interface, Pervasive.SQL 14  or higher (with all service packs) must be installed on both the fileserver and each RDP workstation.

Get Started with RDP

Interested in learning first hand how RDP can help your property?