When RDP standard support is closed during Holiday dates above. RDP 24 Hour/365 day support is available at an additional charge. There are two options for 24-hour/365-day support:
- Pay-per-call 24-hour support, each call is priced at $100. No time limit.
- Sign up for pay-per-call after hours support in advance by calling our sales department at 877-779-3717 during normal business hours.
**If you have an emergency support problem after hours you can contact our 24-hour support by calling 970-390-3454. The $100 billing for the call will be applied to the customer account.
- Unlimited 24-hour support – customer pays a flat monthly fee
- For information on unlimited 24-hour support please call RDP Sales during normal business hours at 877-779-3717.
- Unlimited 24-hour support the calls must still be of an “emergency” nature.