The RDP standard support hours are listed below along with RDP holidays.
To open a support ticket during standard support hours, use the following link: https://support.resortdata.com/tickets/ontime.htm
If you have trouble using the support ticket link, please call RDP support at: 970-845-7108.
The RDP standard support hours are listed below along with RDP holidays. To open a support ticket during standard support hours, use the following link: https://support.resortdata.com/tickets/ontime.htm
If you have trouble using the support ticket link, please call RDP support at: 970-845-7108
|
Day |
Hours | Notes |
|---|---|---|
| Monday | 7 a.m. to 6 p.m.(MST) | |
| Tuesday | 7 a.m. to 6 p.m.(MST) | |
| Wednesday | 7 a.m. to 3 p.m.(MST) | Internal training from 3 – 5 p.m. |
| Thursday | 7 a.m. to 6 p.m.(MST) | |
| Friday | 7 a.m. to 6 p.m.(MST) | |
| Saturday | Closed | |
| Sunday | Closed |
RDP Standard hours support is closed on the days listed below. On these days our 24 hour support is still available. See “24-Hour/365-Day Support” below.
|
Date |
Weekday |
Holiday |
|---|---|---|
| 9/2/2019 | Monday | Labor Day |
| 11/28/2019 | Thursday | Thanksgiving |
| 11/29/2019 | Friday | Thanksgiving |
| 12/25/2019 | Wednesday | Christmas |
| 1/1/2020 | Wednesday | New Year’s day |
| 20/1/2020 | Monday | Martin Luther King Day |
| 17/02/2020 | Monday | President’s Day |
| 25/05/2020 | Monday | Memorial Day |
When RDP standard support is closed during Holiday dates above. RDP 24 Hour/365 day support is available at an additional charge. There are two options for 24-hour/365-day support:
**If you have an emergency support problem after hours you can contact our 24-hour support by calling 970-390-3454. The $100 billing for the call will be applied to the customer account.
For more information regarding after hours support or to purchase a support contract, please contact RDP Sales at (970) 845-1140 . Additional support information is available using the links below.
