RDPWin V5 System Features

Technology:  How do I get RDPWin V5?

Product Name: Overview
Moving to RDPWin V5 Looking to move to our most powerful and comprehensive solution to date? The future of your business awaits! If you are interested in making the upgrade then there are a couple of ways to get on the fast track to RDPWin V5.

Technology:  IRM Next Generation (IRMng)

Product Name: Overview
IRMng RDP’s release of the IRM Next Generation, IRMng.  This application takes advantage of the latest software development releases in order to provide potential guests with a streamlined online booking experience.  Please visit this page for additional information.

Technology:  IRMNg & OwnerNg

Product Name: Overview

Resort Data Processing has re imagined what a booking engine and PMS can do when both systems are seamlessly integrated and react to the ever changing user base. Whether on a desktop, tablet, or smart phone, your booking engine will look and feel beautiful.

  • Fully responsive design
  • Replaces both IRM.Net and IRMMobile
  • Meets GDPR (General Data Protection Regulation) guidelines
  • Enhanced ADA (American with Disabilities Act) Functionality
  • Enhanced Web security (all sharing ports are closed between web and data server and only one port is required to be open for Pervasive)
  • Cookie law support
  • Show daily base rate in room availability calendar
  • Multi-directory IRMng Support
  • Configuration occurs at database level
  • Upsell Feature for guests to upgrade to another room type
  • Urgency to book feature to show low inventory tag. Displays how many rooms of a room type are available.
  • Show property wide availability calendar / description / photos on search view
  • Branding by property code
  • Show multiple resorts in single availability list
  • Show ‘Add Services’ with Virtual Store module that can be added when making the reservation and also after the reservation has already been made.
  • HTML confirmations can now include Services added from Virtual Store.
  • Same day arrivals can be configured to be cutoff at a specific time with custom message
  • Custom tags in available rooms list
  • Custom Alerts based on date range
  • Room type grouping support – great feature for lockoffs
  • Improved base rate support including Best Available Rate
  • Guests have the ability to update their reservations
  • Customizable HTML at end of available rooms list
  • Customizable Promo Code long descriptions to show on rates tab
  • Send property an email when Virtual Store items added to a reservation from confirmation or reservation list.
  • Option to display thumbnail photo on all tabs (except photos)
  • Photo caption support
  • Group rooming list feature for attendees to choose from pre-blocked reservations and keep group together – great for weddings
  • Links between Interactive Map and IRMng
  • Longer Comment descriptions
  • Option to authorize $1 when not taking a deposit at the time to confirm credit card is valid
  • Support for guests to locate reservations by entering their res # and last name
  • Grid view for available rooms list


IRMng Demo          OwnerNg Demo

Technology:  RDPWin5 New Features

Product Name: Overview
New Features Under the hood, RDPWin5 will focus on efficiency and future expansion plans. With the addition of new technology, we will be more agile for your future.

  • Expanded Name, Address, and Email fields to allow for larger naming conventions and character count
  • GDS Interface:
    • Property Code Functionality (ability to interface multiple CRS’s from one RDP directory)
    • GDS by room number configuration
  • Ability to group Lockoff room types allowing for simplified display / data transfer with GDS & IRM
  • Report Scheduler to automate pdf, csv, xlsx, andE-mail reports on a daily basis
  • Quick Find added for all Masters/ Owners /Groups/ Rooms etc
  • IRMng Upsell Feature on IRMng
  • Analysis Grids on Masters and ability to email from the Analysis screens
  • Expanded width on Reservations on the Tape Chart Display
  • New Owner Statement Tab on Owner Master for faster access
  • Rate Sets can now be disabled
  • Spell checker feature added on all Note Sections
  • Totals file will always account for leap years
  • Switch 424 -21: Allows for override of flat travel agent commissions
  • GL Export to M3 Accounting System
  • Guest Waiting Since on Arrivals, In-house, Misc Tab, Housekeeping, Mobile Housekeeping
  • If Show Waiting Only is checked, sort order is Waiting Since
  • Confirmations by In-House allow future dates
  • Send Confirmations from Res Analysis
  • Res Analysis can now be accessed with the shortcut: Ctrl + Shift + A
  • Rate Sets – Data Tab: Arrow keys navigate cells
  • Rates Sets & Components can now be disabled
  • Module List Search and Sort
  • Owner Statements tab on Owner List
  • Tape Chart colors for Group, In-House & Deposit Status
  • Tape Chart colors for Timeshare Owner, Bonus and Exchange In-House
  • Change of owner address can update in-house and future owner reservations
  • Change of TA Split on Room can update in-house and future reservations
  • Reset Res From Folio by Arrival Date Range
  • Tape Chart: Filter by Reservation Type
  • BAR entry form sync dates
  • Ability to add report folders to the Navigation Reports Pane
  • Post Interest/Late Fees: Multiple charge codes can be configured and used as basis of late fee
  • Quick find for Masters
  • Change tracking for email changes (All Masters)
  • Post payments to reservations from an Excel file
  • F5 – New Res button has drop down for other reservation types
  • New Res button from Group Master Detail screen
  • Inventory Totals show on BAR config screen
  • Notes on each day of the grand totals Availability grid
  • Res Tabs resize on res lists
  • Mobile Check-in now can use wireless credit card device to take authorizations/payments
  • New enhancements in Mobile Housekeeping module
  • New enhancements in Mobile Communications module
  • New enhancements in Mobile Work Orders module.
  • Send Pre-Arrival Confirmations automatically
  • Country is now a Stat category.
  • Guest Frequency is in Res Analysis
  • Switch Hide Room Number on Owner Portal
  • Switch 414-77 for new tape chart color for IRM reservations.
  • Work Orders can be added from HousekeepingNG
  • Year can now be added to birthday, spouse’s birthday, and anniversary in CRM.
  • CRM Notes are now accessible under Res Notes
  • Colors for escalations for Work Orders can now be added. The colors are added under the Notifications tab on the Work Order Vendor
  • CRM Info can now be inquired from Arrival, In-House, Departure Lists by Right click
  • CRM Record can now be changed from Arrival, In-House, and Departures lists. Right click to Change CRM Info.
  • Switch C1RMDRTY to add password to check in a Dirty room.
  • IRMng now allows the ability to display a Lease. The Lease can be accepted and when accepted, a “Y” is placed in a comment field on the reservation.  After the Lease is accepted, there is verbiage that shows that it has been accepted, and acknowledgement of the acceptance of the Lease can be emailed.
  • Mass Text button is displayed under F6 Arrivals and also Res Analysis.

Technology:  RDPWin5 New Modules

Product Name: Overview
New Modules RDPWin5 will come with the ability to support some of our newest modules. Enhance the power of your system and business with modules built for the 21st century hospitality industry.

  • RDPWin5 Activity Availability Module
  • Siteminder Exchange
  • SP Square CMS Integration
  • RDPWin V5 Dashboard
  • IRMng – Internet Reservations Module
  • CRMng – Customer Retention
  • OwnerNg – Owner Portal
  • SiteMinder – 2 – Way interface to Site Minder Channel Management
  • SiteMinder Exchange
  • TripTease metasearch interface
  • Track Pulse – CRM, Lead Management, Chat, Text, Email and Voice system
  • iCalendar – Internet calendar for availability and rates
  • Apartunity – GDS interface emphasizing on corporate housing
  • Assa Abloy – security and door opening solutions
  • Kaba Oracode – electronic keyless entry
  • Saflok System 6000 lock interface
  • Onity – locks and access control devices
  • Travel Tripper – Booking technology and digital marketing for hotels
  • Concord Interface –Membership tracking interface for owner associations
  • General Ledger Interface with M3 Accounting
  • General Ledger Interface with Microsoft Dynamics GP


RDP sells software to a variety of marketplaces, including:

RDPWin Overview

This article describes the RDPWin technology used by your employees for internal access.  RDPWin uses the Microsoft Windows .Net technology.  Each workstation can  install RDPWin (“Fat Client”) or use Terminal Services/Citrix. (“Thin Client”).  Workstations can be physically at the property or remote.  After reading this article, existing RDP customers should also read Adding RDPWin to an Existing RDP System. Also see:  Hardware Required.

RDP technology topics covered in this document include:

RDPWin Uses Latest Microsoft Technology – “.NET”

The RDPWin product uses Microsoft’s “.Net” technology for Windows.  Microsoft has spent billions of dollars developing “.Net” as their platform of the future.  Learn more about “.Net” at https://www.microsoft.com/net/.

High Performance Access with Many Workstations

RDP systems have always offered tremendous performance.  In a test database with over 500,000 guest history records, any one can be found and displayed in less than one second.  Scalability testing has shown over 100 workstations accessing the RDPWin database with excellent response times (less than 2 seconds).

An Easy-to-Use, Windows-Based, Graphical User Interface (GUI)

RDPWin is Windows-based software, using to full advantage Microsoft’s Graphical User Interface (GUI).  Most people today are very comfortable with the familiar point and click Windows interface, graphical displays, fonts, pictures, graphs, etc.

RDPWin uses intuitive linked screens for booking reservations, checking guests in, reports, night audit, etc.  It is based on 30+ years of property management software experience.  A sample inventory display screen is below.

Click here to view more RDPWin screens.

Email Confirmations, Marketing & Guest Correspondence

RDPWin and the Internet Reservation Module (IRM) can automatically send emails to all guests, owners, travel agents and groups who make reservations.  These confirmations can be completely customized for the desired information and appearance.  Any system report can be sent via e-mail to a person or group in your address book.  For example, email the daily managers report to a group of ten managers with just one process.

Email is one of the most powerful and least expensive marketing tools available and has been fully incorporated into the core RDP system at no additional charge.  Email features included in the system:

  • Fully integrated HTML email capabilities, including confirmations, folios, guest surveys, and more.
  • Guest Survey and Communication Module and IRM.Net Analytics and Campaign Management.
  • Email databases are created for guests, travel agents, groups, wholesalers, and condo/timeshare owners.
  • Email confirmations can be automatically sent to guests, using HTML, Adobe PDF, or other formats, complete with maps and other attachments.
  • Multiple email addresses can be stored on a reservation in order to send to a guest’s personal and business accounts.
  • Mass emails can be sent directly from the RDP System – no third party software required.
  • RDP abides by all current regulations for anti-SPAM by allowing guests to “opt out” of mass emails.
  • Guest confirmations can be printed and mailed or sent via email or fax.
  • Crystal Reports can be created and distributed by email.
  • Reservations made by the Internet Reservation Module (IRM) can be automatically sent the email confirmations.

Hardware Required

RDP software is designed for Microsoft operating systems, using single workstations, peer-to-peer networking (2-10 workstations), or Windows 2012 Servers (over 10 workstations).  RDP does not sell hardware, but we will be glad to work with the vendor of your choice to ensure the correct configuration is purchased.  Please see Hardware Requirements for specifications.  The diagram below shows how the RDP data server and optional Internet Reservation Module server are connected to the Internet and the Global Distribution System.

Optional Thin Client Deployment Of RDPWin

RDPWin can be installed on each workstation at the property or can be installed using a thin client environment using either Citrix or Terminal Services.  A combination can also be used, where some workstations have RDPWin installed directly and others use Thin Client.  See Hardware Requirements – Citrix or Terminal Services.

Backed By 30+ Years of Property Management Software Experience

In 2011, Resort Data Processing celebrated its 30th anniversary of developing, installing, and supporting property management software.  Over the past 30 years, we have installed over 2000 property management systems in 30 countries on six continents.  The design of RDPWin is based on the feature set developed over those 30 years and used by over 2000 customers.  RDPWin combines the power of Microsoft’s “.Net” technology and ease-of-use of Windows, while preserving and enhancing thousands of RDP features added over the years.

Click here for a complete list of RDP Modules

RDPWin Uses Windows-Based Crystal Reports

One of RDPWin’s most powerful features is the ability to run Crystal Reports easily from various menus.  RDPWin allows remote owners, managers, or offsite employees (sales agents) to run reports from their remote office or travel destination. For example, a Group Sales Director at an industry tradeshow no longer has to contact the property to check availability. Instead, he or she simply connects to the Internet, logs on to RDPWin, and prints an up-to-date availability listing for a variety of dates. RDPWin’s portable reporting capabilities eliminates phone calls and faxed and/or E-Mailed reports. Any RDPWin report that can be viewed at the property can be viewed from a remote site via the Internet!

A sample Crystal Report appears below.  View additional Crystal Reports.


RDPSQL – Powerful SQL Queries

RDP also provides RDPSQL, which allows ad-hoc access to the RDP Database using powerful SQL queries.  RDPSQL is designed for those customers familiar with the power of SQL.    The example below selects all future reservations for analysis.  The results can be sorted filtered and sorted many different ways and also exported to Microsoft Excel.

Software Overview

Resort Data Processing (RDP) software has been installed since 1981 at over 1000 locations worldwide (see customer list).  Please use the links below to learn more about RDP software for Hotels and Resorts. If you are renting homes or condominiums on a short term basis, please start with Vacation Rental Overview.  Timeshare properties should begin with our Timeshare Overview.  Our Campground system is also available.  Our systems are fully integrated, so all features in our hotel system are available for vacation rentals and timeshare resorts and vice versa.

Contact RDP Sales for pricing information or to schedule an onsite demonstration.