RDP has developed a contemporary, state-of-the-art version of its online booking engine, IRM Next Generation (IRM). Allow your guests to book beautifully on all devices.

IRM is a responsive application that detects the type of device (smart phone, tablet, desktop) accessing the site and automatically adjusts the size of pictures and text to match.  Content is input and managed from a single source meaning that IRM replaces the legacy IRM.Net and Mobile IRM applications.  IRM is built on the latest software development technology with speed and responsiveness as its cornerstones.

New Features Include:

Enhanced ADA  (Americans with Disabilities Act) Functionality

Enhanced Security

Multi-Directory Bookings

Built-in CMS for easy to make changes

Urgency Booking Features – Show how many units of a unit type are available in real time

Custom Alerts based on date range

Built-in Upsell feature for guests to upgrade to another unit type

 Scroll down to learn more about the core technology behind IRM Next Generation. 

IRMNg Booking Portal Designed by Lacuna Creative

IRM Demo

Template designed by Lacuna Creative
Contact: David Johnson
Phone: 913-428-9902
david@lacunacreative.com 
www.lacunacreative.com

OwnerNg Portal

Mobile Check In

Check in guests and take payments remotely with Mobile Check in. Find the guest room and work through the check in process on a tablet. If the guest room is dirty or occupied, you can use our waiting feature and capture their phone number to have a text sent out when their room is ready. Call our Sales team today at 877- 779-3717 to see how you can streamline your check in process and decrease guest wait time with the addition of mobile check in to your Ng suite!

Mobile Work Orders

Housekeeping

Supported Devices

IRM supports the latest, stable releases of the major browsers and platforms: Chrome, Safari, Firefox, Internet Explorer 10-11 and Microsoft Edge. Android 5.0 and above and iOS 9.0 and above devices are supported. Proxy browsers, such as Opera Mini, Opera Mobile’s Turbo mode, UC Browser Mini, Amazon Silk are not supported.

Bootstrap

RDP’s cornerstone development principles are speed and responsiveness.  In addition, the application detects the browser version being used to display the booking site and uses built-in logic for displaying properly formatted text and images on any device (smart phone, tablet or desktop).   To accomplish these goals, the application is developed using Bootstrap.

Bootstrap is the most widely used open source HTML & CSS framework for developing responsive web applications.  Bootstrap has standard components that are common to hospitality booking engines, including menus, headers, footers, drop down lists, buttons, and picture galleries.  All of these standard components are compatible across devices on all modern browsers.  In addition, Bootstrap themes, which are familiar to web developers, can be used to customize the look and feel of user interface.

Angular

For online booking engines, instantaneously displaying available rooms and rates translates into a heightened visitor experience and, ultimately, a completed booking.   RDP researched a variety of technologies that specialize in displaying data across the web and settled on the market leader, Angular.

Angular, an open-source application that is maintained by Google, is the leader in JavaScript frameworks.  This technology is the conduit between the RDP database (rooms, rates, availability) and the information that is displayed on the website.  Angular is the central nervous system of the user interface and it controls the action that occurs when a potential guest clicks a button or taps a menu item.

Content Management System (IRMCMS)

With previous RDP booking engines, content was stored in external files.  For example, a picture of room #102 would be stored in a specific file, such as Unit102.JPG.  User text, such as descriptions of rooms, were also stored in external files, such as “Unit102.txt.”   In order to display these pictures and descriptions, the previous booking Engine (IRM) had to read the external files and assemble them into a page for the guest to view.    This page assembly dramatically reduced system performance.

With IRM Next Generation (IRM), all content (picture, descriptions, rates, etc.) is stored inside the RDP database which allows web pages to be dynamically displayed.  The database (IRMCMS) stores, manages and categorizes every online asset and allows for increased system performance.

In addition, content (text and graphics) can be efficiently added to the database through a straight-forward user interface.  And, when a graphic is uploaded, the IRMCMS automatically re-sizes it three times in order to optimize it for smart phones, tablets and desktops.

If RDP customers are currently using the IRMCMS for IRM.Net and Mobile IRM, IRM will access that same data, meaning that there is no duplicate data entry during the upgrade.  The content in IRMCMS can also be used with the RDP HomeAway interface to upload content to the HomeAway web site.  In addition, RDP offers an API that makes it possible to access this information from the customer’s marketing web site.

Sample Screen – Available Room Types

After the potential guest enters dates and preferences, the screen below displays available room types.   In addition, a similar screen can show available room numbers.   Once the list displays, there are links to display a Calendar, details on Rates, a detailed Amenities list, a Map to the location (mostly used for individual condos) and a Custom section, which allows for any additional information on the room types.

The label, Custom, is updated to a property-specific description and then customized text and/or pictures are added.  Each link (Calendar, Rates, Amenities, Map) displays pertinent information and remains active even if multiple links are selected.  This multi-tasking functionality allows pictures and rates to be displayed for multiple room types, allowing guests to easily compare available accommodations.  This functionality is also configurable, meaning that individual customers can turn on or off individual links.

Sample Screen – Multiple Property Availability

After the potential guest enters dates and preferences, the screen below displays available dates by property.

Sample Screen – Available Room Calendar

After the potential guest enters dates and preferences, the screen below shows availability and rates on our dynamic calendar. This allows for better conversion of guests with flexible dates.

Use a Tablet to Search for Available Rooms

IRMNg tablet display is similar to a desktop except for the fact that there may not be room for displaying as many available rooms or room types.  Due to space limitations, IRMNg automatically organizes all content based on the tablet’s current mode, portrait or landscape.

Search for Rooms or Room Types on a Smart Phone

On a phone sized display, the Reserve button, text and pictures automatically re-orient themselves for the small screen.  The menu options: Group Login, My Reservations and Contact Us are part of the menu icon (three horizontal lines, often called a hamburger) in the upper right-hand corner.  The photos automatically adjusts in size based on the small display.

Notice the words for the calendar and photos are now icons and work in the same way as the links described above.