RDP Features

RDP is a single property management system with all the features needed to replace your multiple other systems

An All in One Property Management System

Property Management

Features designed to streamline the operations and organization of all aspects of your property.

Guest Experience

RDP has numerous guest touchpoints designed specifically to improve the guest experience at all stages.

Revenue Management

RDP is designed to increase your revenue with automated rates, yield management and reporting.

Mobile

Core system functionality is cloud based, accessible from any web browser on any device

Back Office

RDP’s features streamline accounting, owner management, credit cards and your team all in a single system.

600+ Integrations

Cutting edge integrations to 3rd party providers allow a single PMS system with access to industry leading partnerships.

Learn how RDP’s powerful features can help your property

Property Management

RDP seamlessly manages all aspects of reservations, room inventory, availability, guests and payments.

Reservations are simply managed with our interactive tape chart and our famous single screen displaying all reservation and guest data.  Highlighted features include multiple rooms reservations, direct or online, lock offs, folios, sortable inventory and more.

Mini Demo (click for larger view)

The RDP software streamlines the ability to offer long term reservations between 30 days and 4 years.

Features include customized billing terms, monthly statements including all charges, due dates for rent, deposits for 1st months rent, tax exempt options and more.

Mini Demo (click for larger view)

RDP’s Front Desk features optimize your guest facing operations with the fastest possible check-in and reservation management.

The Front Desk PMS features include direct integrations with online reservations, credit card processing, room key generation, posting charges, payments, share-with features and more.

RDP’s Housekeeping Software is designed to improve the end to end process of your housekeeping department fully customizable for your operation.

Housekeeping features include forecasting staff requirements, daily scheduling, history, mobile staff management and more.

Automate and organize work order requests, preventative maintenance, fixed asset inventory, and 3rd party vendors with RDP’s Work Order Management Software.

Work Order features include a display of the current status of all work orders, mobile device management, notifications, billing to reservation or owners, recurring work orders, recurring billing and more.

Mini Demo (click for larger view)

For properties with multiple properties or databases, RDP can centralize your reservations, inventory, guest history and rewards program to provide an enhanced guest experience and marketing.

Central Reservation features include the ability to search rates and availability across all properties in person or online, last room availability, search guest preferences, view guest history from all properties, centralize rewards points and more.

Provide transparency to your managers and reservationists with a history of the “who,” “what,” and “when” of any change made in the system.

Change Tracking records full history including date and time, user data, a copy of the reservation before and after each change, detailed reporting, type of change, restrictions by user type and more.

A customizable snapshot screen of key property statistics to help your staff with real-time analytics and simple functionality.

RDP Dashboard features include customizable reporting by user, custom landing screen in RDP, front desk dashboard, access full reservation detail from any report, images and text reminders by user, and more.

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Increase revenue with the ability to efficiently manage group reservations and conferences.

RDP Group features include group blocks, online group access, customized rates per group, room blocks, split charges between group leader and guests, email marketing to groups and more.

Upgrade your property’s flexibility by offering multiple same day reservations for conference rooms and activities down to 15 minute increments.

Features include conference room rentals, hourly activities, vendor details, weekend and seasonal prices, add rooms to existing reservations, click and drag schedule, include charges on folio and the ability to sell hourly reservations online and more.

Improve your guest experience by offering the fastest, safest and easiest check-in with RDP’s Touchless Check-In.

Guests receive a customizable email confirmation with a link to check-in including any required or optional information from your reservation comments, vehicle information or contact information. Additionally, automatically authorize the credit card and capture a signature on the guests mobile device.

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Guest Experience

The RDP booking engine creates an incredible online guest experience for your property promoting your rates and availability on your marketing site with direct two way communication with the RDP PMS system.

Features of the booking engine include guest direct bookings to your property, no commission fees, mobile friendly, 100% customizable, sort by room type, location, features, view an interactive calendar, upsell with activities and virtual store and more.

Mini Demo (click for larger view)

Improve your customer’s booking experience with live agent and chat bot support.

IRMng Chat allows your guests to ask questions to a live agent while making a reservation on IRMng. Reduce the number of phone calls and convert more reservations at a faster pace. IRMng Chat interfaces with LiveChat, which offers great features and reporting tools.

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Enable your marketing team by providing the most in depth analytics possible on every page of your booking engine and with the ability to track specific marketing campaigns.

RDP’s booking engine analytics features include compatibility with all browser platforms, tracking all website activity, promotions codes automatically sent from advertising, Google PPC, Google Analytics and more.

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Provide an interactive booking experience to your guests using RDP’s property map booking engine displaying rates and availability in map format.

The RDP booking site map features include dynamic on screen map with a simple UI, availability displayed with features including descriptions, pictures and virtual tours, hover over to see rates, zone features and easy navigation, change color to display availability and more.

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Create more meaningful relationships with your guests by offering a rewards program tracked and managed directly from within your property management system, RDP.

Rewards program features include points awarded on each reservation, variable points for different seasons, room types, total dollars spent, and other variables, guests ability to can pay with points, restrictions when “point reservations” are allowed, customizable value for points, reporting, and more.

Increase upsell opportunities and improve the guest experience by offering an ecommerce store for activities and experiences during the booking process.

Virtual store features include the ability to reserve and purchase additional activities (eg ski lessons), track inventory and availability, schedule activities, reporting, print tickets, and more.

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Engage your guest and create upsell opportunities by offering activities and experiences to your guests.

RDP activities and concierge features include customized itinerary generation, tracked availability, charge guest for activity, print tickets, print activity list by vendor, track activity cost and revenue, seasonal pricing, and more.

Automatically send customized emails to individual guests or filtered lists of guests directly from RDP.

Emailing features include fully integrated HTML templates, include attachments to email, mass email any list of guests direct from RDP, automatically schedule and send emails, integrated optional guest survey, multiple email addresses per reservation, and more.

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Enhance your guest experience and streamline operations by using RDP to send text message communications to your guests directly from the system.

Texting features include text templates, automated customization of text to include name and reservation number, mass texting to any list created in RDP, automated text scheduling, text waiting guest when room is ready, and more.

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Offer touchless check-in and an expedited front desk experience with a lobby kiosk powered by RDP.

Features are designed to quickly check-in guests that don’t need any changes to their current reservations, enter reservation notes, capture credit card, sign agreements, and more.

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Capture feedback and improve your guest experience with automated guest surveys in RDP.

Features include create and manage your survey form in RDP, custom email templates, aggregated results and reporing in RDP, link to complete survey auto included on confirmations, results saved on guest profile, opt-out option, and more.

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Expand your guest profile information in RDP by importing externally stored photos, legal documents and signatures.

Features include the ability to store PDF contracts or files in RDP, integration with Docusign, scan passports or licenses, link files to guest, owner, room, vendors, and more.

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Mini Demo (click for larger view)

Revenue Management

Boost your revenue and occupancy by managing your rates all within your PMS system using RDP’s industry leading rate manager.

RDP’s Rate Management features include daily and seasonal rates, special group rates, automatic cutoffs daily, lowest available rate, custom rates per room, unit type or location, and more.

Take hold of your revenue with professional integration of packages into your rates planning. Proven to increase revenue and improve the guest experience, RDP’s package features are a valuable addition to your PMS.

The RDP package system uses reusable package component that can be used in many different rate packages, rapid new package creation, up to 3,00 packages, each with up to 99 components, start and end dates, compatible with your online booking engine and channel managers, and more.

Maximize your revenue and occupancy with RDP’s built in dynamic pricing and predictive revenue reporting.

Yield management features include projected occupancy, comparisons to the projected occupancy at the same point in time the previous year, rate plan cutoffs, seasonal rates and cutoffs, mid day rate changes, and more.

Dive occupancy and revenue by syncing rates and reservations to thousands of booking sites worldwide with RDP’s native connections to numerous award winning Channel Managers.

Channel Manager partners include VRBO, AirBNB, SiteMinder, Synxis, Expedia, Booking.com, and many more.  Features include two way communication to push live rates, true last room availability as well as receive reservations, payment information, guest profile information, and more directly into RDP.

Supercharge your guest experience by managing your guest relationships, guest history, and enhanced guest profiles all tracked in your single RDP system.

Features of the CRM include dashboards that visually extensive customer data, automated marketing, the creation of e-mail, phone and address databases, tracking past reservations, frequent guests and VIPs, data mining, central database for multiple location properties, and more.

Create valuable insights for your revenue managers with cutting edge transparency on your booking pace by comparing the performance of any date range to the same range from another period.

Features include automated occupancy forecasting, booking pace, weekly growth comparison report, six month booking report, forecasting snapshot, fully customizable reporting, and more.

Improve booking performance as well as your team’s guest relations by tracking reservation denials throughout the booking experience both online and in person. 

Features of denial tracking include a customizable list of denial reasons, track the stage of reservation when denied (begun, quote, payment), source of business, market code, required entry for reservationists, detailed reporting, and more.

Use your past guest’s history to improve their guest experience in the future by offering preferred services, individual treatment and upsell opportunity.

Features of guest history include simplified reservation history, past preference tracking, past upsells, simplified reporting, centralized access for all employees in all locations, quick reservations for past guest, a single guest profile for guests with multiple stays, and more.

Create new revenue streams and guest confidence by offering in-house trip insurance program or interface to a 3rd party program.

Features of the booking engine include offering your guest direct bookings to your property, no commission fees, mobile friendly, 100% customizable, sort by room type, location, features, view an interactive calendar, upsell with activities and virtual store, and more.

RDP increases your revenue by streamlining management of wholesale and travel agents and reducing the time required to take and manage reservations from resellers.

Features include multiple access methods for agents, online management of reservations for agents, three agents per reservations, automatic commission calculations and emails, pre-deduct or non-deduct, hide commission from guests, transparent reporting, and more.

Mobile

The RDP mobile booking engine creates an incredible online booking experience for your property from any mobile device with an industry leading UI and flexibility.

Features of the mobile booking engine include offering direct bookings to your property on any device, simple UI, full room details including availability calendar, 100% customizable, sortable by room type, location, features, upsell with activities and virtual store, and more.

Improve your guest experience by offering the fastest, safest and easiest check-in with RDP’s Touchless Check-In.

Guests receive a customizable email confirmation with a link to check-in including any required or optional information from your reservation comments, vehicle information or contact information. Additionally, automatically authorize the credit card and capture a signature on the guests mobile device.

Mini Demo (click for larger view)

Achieve the ultimate flexibility for your property management system by offering your front desk team functionality to manage guests and reservations from any mobile device.

Features include a responsive design automatically sized for any phone or tablet, check-in and out, credit card capture and processing, reservations changes, signature capture, and more.

Mini Demo (click for larger view)

RDP improves the efficiency and quality of your housekeeping department with mobile device management to manage the end to end operations of your team from the cloud.

Cleaners, inspectors, and managers access RDP’s mobile housekeeping features including clean time tracking, change room status, assign cleans, inspect rooms, make comments to clean status, and more.

Mini Demo (click for larger view)

Improve your owner guest experience and reduce staff time by offering owners access to the owner portal on a mobile device.

Features include a visual reservation calendar for the unit, online payments, make an owner reservation, view billing statements, view individual bills to the room, manage work orders on the unit, update contact information, and more.

Mini Demo (click for larger view)

Streamline your maintenance department by offering in the field access to work orders, preventative maintenance and maintenance requests from any mobile device.

With RDP’s mobile work orders you can track open work orders, change status, create new requests, submit photos, notes and details on work orders, add 3rd party vendor work orders, and more.

Mini Demo (click for larger view)

Back Office

Streamline owner management with a single system to manage all tasks related to your owners designed for numerous ownership structures including vacation rental, timeshare, vacation ownership, condo hotels, and more.

Features of owner management include managing and creating reservations for owned units, owner internet access, unique rates per owner, pay bills for owners, owner reporting, pooled owner accounting, bill housekeeping to owners, manage non-rental units, long term rentals, multiple owners, and more.

Mini Demo (click for larger view)

Simplify and streamline the complex world of multiple owners per rentable units with RDP’s features designed for vacation ownership, timeshare, and fractional scenarios.

Features include fixed, floating, and quartershare combinations, private residence clubs, rotate weeks from year to year, use contracts to control weeks, online owner access, owner reservation priority, invoices, loyalty programs, and more.

Gain transparency throughout all aspects of your business with industry leading data insights, reporting and customized data exporting powered by award award winning Crystal Reports.

RDP comes stock with over 600 reports grouped by department, all customizable for your needs. Additional features including user customization with Crystal Reports, emailing reports to employees or guests directly from the system, export any onscreen data in RDP to Excel, SQL data exporting, and more.

Garner transparent and accurate financial data within your PMS for a single source of information on the financials of your business with the ability to integrate to numerous financial software platforms.

RDP offers a comprehensive trust accounting system to handle all RDP related accounting paired with an interface to a third-party accounting system for all non-RDP related accounting activity. Features include generate checks to management, POS integration to accounting, general ledger inquiry, owners accounting, and more.

Expedite your reservation processing and front desk efficiencies by integrating credit card processing directly into your PMS system with RDP.

Features include multiple credit cards per guest, accept credit cards through the online booking engine, 100% PCI compliant, keep card on file for incidentals, accept card on mobile device, and more.

600+ 3rd Party Integrations

Dive occupancy and revenue by syncing rates and reservations to thousands of booking sites worldwide with RDP’s native connections to numerous award winning Channel Managers.

Channel Manager partners include VRBO, AirBNB, SiteMinder, Synxis, Expedia, Booking.com, and many more.  Features include two way communication to push live rates, true last room availability as well as receive reservations, payment information, guest profile information, and more directly into RDP.

Expedite your front desk procedure and offer your guest cutting edge features with mobile keys and integrated key generation.

Examples of RDP’s interfaces to room key vendors include VingCard, Kaba Ilco, Dormakba, Onity, Assa Abloy, LockState, and more.

Unlock the full potential from you property’s phone system to streamline operations and improve the guest experience with RDP’s interfaces to cutting edge phone partners.

RDP’s phone interface capabilities include phone call billing, unique voicemail per guest, auto charging guest for phone usage, phone housekeeper functionality, and more.

Seamlessly integrate your guest’s restaurant and store purchases to your property management software with RDP’s POS interface.

Features include posting charges to automatically from the POS system to RDP, inquire first on guest name before charging, pre-check in charges, room key used for charges, and more. Examples of vendor partners include Micros, Aloha, DataSym, Fairway Systems, HIS, IBS, NCR, Sharp, and more.

Utilize the TVs in guest rooms to offer self service on reservations as well as automatic billing for movies and on screen media.

Features include TV guest check out, on screen property information, room service, contact to the front desk, billing for paid content, and more.

Elevate your guest experience by automating your rooms’ environments based on occupancy status or guest preferences stored in RDP.

Features include automatic climate control based on room status, automated smart room management from RDP, forecasting, reporting, and more.

Utilize the power of your property management system’s data to better target your marketing efforts as well as specialized text and emailing utilizing the comprehensive data and automation from RDP.

Communications interfaces include SendSquared, Revinate, SendPulse, Cendyn and more.

Safely and securely manage everything related to your credit cards with a powerful suite of in software credit card features with full PCI Compliant certificates.

The RDP Credit Card interface features include advance deposits, transfer of deposits to in-house ledger, authorization at check-in, guest credit limit, payments linked to prior authorized amounts, payment and credits to guests after checkout, payments from owners, new FMV devices, and more.

Report your financials with accuracy directly from the source, your property management software. Utilizing your real-time information RDP offers the ability to drill into all supporting details impacting your business while simultaneously integrating to 3rd party accounting software.

Features include matching general ledger account numbers, transaction codes posted within the RDP system to reservations, folios, groups, owner accounting, balanced daily journal entry, sophisticate reporting and a native integration to numerous 3rd party accounting platforms including QuickBooks, Sage, and more.

Operate RDP with ease of mind knowing we offer an open API and the ability to connect your data to nearly any industry partner upon request.

The RDP API can access nearly any piece of data in your RDP database.  Specific calls the API can read and write are room info, availability, room calendar, rate per stay, housekeeping data, full reservation data, guest profiles, guest history, and more.