Touchless Self Check-In & Check-Out!

Many good things often come out of tough times! In continuing with our 35+ year focus of working with our customers to provide tools to meet their modern-day challenges, let us introduce to you the Touchless Guest Experience Suite! 

Designed to limit guest and staff exposure to one an other, RDP’s Touchless Guest Experience allows guests and owners to check-in and check-out via their mobile device. 

Touchless Check-In

Provide confidence to your guests with safe social distancing using RDP’s Self Check-in module.

Guests will receive a customizable HTML confirmation providing a link to Self Check-in.  The guest will be able to enter any required or optional information from your reservation comments, enter vehicle information, and update their address and contact information.  The guest’s credit card can automatically be authorized or the remaining balance be charged to their credit card.

Virtual Keys

RDP works with many key vendors such as Assa Abloy, Dormakaba, Onity, Lockstate, etc. Most key card vendors offer properties many models and options. If you are interested in the ability to send a virtual key to your guest during the check in process, please work with an RDP sales representative to understand your options. 

Kiosk Module

RDP’s Touchless Check-In functionality can also be configured to serve as a Kiosk for guests checking in at the front desk, as well! Allowing guests to go through a similar process with devices set up in the lobby or on the front desk. Ask our team about more details or a demonstration!

Touchless Check-Out

Your guests will automatically receive a customizable HTML email on the day of departure. The link to Self Check-out will display the reservation summary with balance due, and the guest can use the credit card associated with the reservation or choose to use another credit card. The guest will be emailed a receipt of their charges and payment. Both the front desk and housekeeping staff will be flagged when the guest Self Departs. Please contact your sales representative for more information.

Supported Devices

RDP’s IRMng & Mobile Suite of products supports the latest, stable releases of the major browsers and platforms: Chrome, Safari, Firefox, Internet Explorer 10-11 and Microsoft Edge. Android 5.0 and above and iOS 9.0 and above devices are supported. Proxy browsers, such as Opera Mini, Opera Mobile’s Turbo mode, UC Browser Mini, Amazon Silk are not supported.