The Itinerary module is integrated with the package system, guest confirmation, and guest folio. The following example explains the power of this integration.
One RDP customer operates an 800-room resort in a popular golfing area. The customer does not own or operate a golf course. However, they offer golf packages and make guest tee times for any of the 100+ courses in the vicinity. During certain times of the year the entire 800-room property is filled with golfers, all of whom are playing on different courses at different times, with various groups.
This customer offers many golf related packages. One of these packages is called “standard daily golf”. This double occupancy package includes a room, golf each day, and breakfast. The golfer chooses from any one of 30 “standard quality” courses, and the resort books the tee time using the Itinerary module. However, the customer can “upgrade” the package to any of the other 70 “superior” courses for a fee. The fee is different for each golf course, for each season of the year.
In this scenario, the golfer can play a “standard” course as part of the package or the golfer can play a superior course for an extra $35. In the Fall, superior course rates are $60. To further complicate the issue, the golfer may stay seven days and play seven different courses, all with unique surcharges!
RDP’s Itinerary module tracks and automatically calculates the correct surcharge for all courses for every day of the year. The operator selects the course from a pre-defined table, and the system does the rest. In addition, the system prints a golf coupon for each day, prints a list of golfers for each course, and reconciles coupons.
While this example is about golf, other customers use these features to sell theatre tickets, ski lift tickets, dogsled rides, and countless other items.