With the standard IRM.Net product it is virtually impossible to make a reservation on a Smartphone because there is simply too much information on the screen and the data entry fields are too small. With Mobile IRM the screens are optimized for the Smartphone or tablet screen size, allowing for easy viewing or availability and entry of data. The Mobile IRM greatly increases the appeal, functionality and success rates of bookings on your website. Guests expect to be able to use their Smartphone to do many things these days, including easily make reservations. Some statistics to note:
51% of all guests who have a smartphone use it to find a property (see reference).
65% of all same day reservations are from a smartphone. (see reference).
The percentage of reservations using a Smartphone increased 50% in 2012 (see reference).
It is important to let the statistics above sink in. Over 50% of your potential guests are using a Smartphone, and if you don’t have the Mobile IRM you will lose all that business. As time goes on, the percentage of reservations made via smart phone will only increase. Don’t get left behind!
In addition to direct reservations from the Mobile IRM, many customers will browse your site using their mobile device, and then call for more information or make the reservation on the phone. If you do not have the Mobile IRM, these customers are unlikely to ever make that phone call because they cannot properly peruse your website and booking engine.
RDP is offering special introductory pricing on Mobile IRM. For more information please contact RDP Sales.
New Guest Reservation
Returning Guests and Group Reservations
SmartPhone or Tablet Demonstrations of Mobile.IRM Booking Engine
Mobile IRM is designed for SmartPhones and Tablets, which uses touch screens. Therefore it is impossible to use Mobile IRM on a desktop or laptop computer. The only way to view Mobile IRM is:
To optimize the value of RDP’s mobile IRM, customers should also have a mobile version of their marketing website. The flow is as follows:
When a guest comes to your marketing website from a desktop or laptop computer, they will see the full sized marketing site as before. The link on the full size marketing website for “make reservation now” will go to the full size IRM.Net from RDP.
When a guest comes to your marketing website from a SmartPhone or Tablet, you should set your marketing website to automatically display your marketing mobile website. The link on your mobile website for “make reservation now” will go to Mobile IRM, and be properly formatted for either a SmartPhone or Tablet.
One of our customers, The Dalles Inn, has set up both IRM.Net and Mobile IRM to function as described above. Use the following link from your SmartPhone and then your desktop computer for an example:
Utilize Existing IRM.Net and Credit Card Processing
The Mobile IRM is an add on for your existing IRM, and is installed on the same server as your current IRM.Net. Credit card deposits can be taken on the Mobile IRM or standard IRM.Net. When a guest connects to your marketing website and selects “make reservation now”, they are redirected as follows:
Mobile IRM, screen formatted for Smart Phone size
Mobile IRM, screen formatted for Table size
Standard IRM.Net – screen formatted for Laptop/Desktop screen size
Price and Availability of Mobile IRM
Mobile IRM is available today for all customers and prospects. For pricing or to schedule an installation, please call Ross Moff at 970-845-1176 . (Ross1@Resortdata.com).
Reservation Distribution Channels – GDS / OTA Interfaces
The RDP reservation system is designed to provide true last room availability from a variety of channels simultaneously as illustrated by the diagram below.
Resort Data Processing (RDP) software has been installed since 1981 at over 1000 locations worldwide (see customer list). Please use the links below to learn more about RDP software for Hotels and Resorts. If you are renting homes or condominiums on a short term basis, please start with Vacation Rental Overview. Timeshare properties should begin with our Timeshare Overview. Our Campground system is also available. Our systems are fully integrated, so all features in our hotel system are available for vacation rentals and timeshare resorts and vice versa.
Contact RDP Sales for pricing information or to schedule an onsite demonstration.
Choose a Marketplace Below or Specific Topic on Right