Crystal Reports – Resort Software

RDP uses Crystal Reports as the basis for over 600 reports.  One example, Revenue by Market Code, is displayed below:


Customers can modify any of these reports or create new reports.  Crystal Reports is one of the most widely used report writing tools and allows the use of graphics, colors, charts and fonts to make great looking internal reports and guest correspondence.   During a new installation RDP will modify some reports and confirmations as time permits.  After installation, is it the responsibility of the customer to use Crystal Reports to modify or make new reports and confirmations.  RDP support will help with specific questions related to the use of Crystal Reports 2011 at no additional charge.  Also, custom programming time can be purchased to create customized reports. To purchase Crystal Reports 2011 see the information below.


RDP requires Crystal Reports 2016 to change standard and custom reports.  To purchase direct from the manufacturer, SAP Crystal Reports:

SAP Crystal Solutions Phone:   866-776-6567       

 Click here to purchase SAP Crystal Reports 
Make sure to purchase the SAP Crystal Reports 2008 Full Product

Details on Installing Crystal Reports 2016

Report Writer Module

RDP provides over 600 standard reports with the Report Writer module.  These reports can be used as is and also serve as a template for creating custom reports.  RDP is continuously adding new standard reports.  All new standard reports are provided to those customers with a current support contract at no additional charge.

  • Automatically create a wide variety of graphical reports.
  • Add images, clip art or logos to any report.
  • Export reports to a wide variety of standard formats including HTML, Microsoft Excel, Microsoft Word, Adobe PDF and e-mail.
  • Create mailing labels for guests, travel agents, groups, and companies using “four across” labels and a laser printer.
  • Eliminate mailing costs by sending confirmation and marketing materials via e-mail.
  • Direct access to all RDP data files.

RDPWin & Report Writer

Reports appear on a primary screen within RDPWin.  They also appear in various RDPWin sections.  A sample of the Report Writer appears below.  Areas of this sample screen are:

Report Viewer Area
Navigation Navigation area allows switching from the Reports listing to sending e-mails to guests or other masters.  The Security option allows only certain users to have access on a report-by-report basis.
E-Mail Confirmations and other reports can be sent via e-mail.  Send mass e-mails to past guests, travel agents, groups and owners.  See RDP E-mail for details.
Security Each report can be assigned security.  For example, a front desk clerk may be able to view the arrival report but not the daily revenue totals.  If a given user does not have proper security access to a report folder, the folder does not appear as an option.
Report Folders Reports are separated into categories by folder name, such as Front Desk, Night Audit, etc.  As you create new reports, the can be added to an existing folder or a new folder.
Report Names Names of all reports in a folder can be reviewed.  In the example below, the category is Owner.  If the user does not have the proper security setting for a given report, it does not appear in the list.
Report Description A short description of the highlighted report appears below the reports listing.

Contact RDP Sales for information about RDPWin training.

RDPWin Crystal Report Viewer for over 600 Reports, E-mail Confirmations, Export to Excel, etc.

Create Custom Reports with Crystal

All 600+ Crystal Reports provided by RDP can be viewed on the screen or printed without any training, as long as the employee has been given property security access to the report.  Customers can make simple changes to reports without any training from RDP by using Crystal Reports Designer.  Any customer who is already familiar with Crystal reports can make their own complex report without any training from RDP.

For those who need it, RDP has developed a training course for Crystal Reports.  Customers not familiar with this software can learn to make complex report changes and create their own new reports.  There are classes available throughout the year at RDP headquarters in Vail, Colorado.  Please contact RDP Sales for a schedule of classes.

Level 1 Course Topics Level 2 Course Topics
  • Overview of all reports
  • Changing confirmations
  • Inserting pictures
  • Formatting: Fonts, Colors, Lines and Boxes
  • Exporting data to Excel, Word, HTML
  • Grouping and sorting for summaries
  • Combining fields and text objects
  • Creating new reports
  • Advanced formulas and graphs
  • Linking tables
  • Using sub-reports
  • Cross-tab reports
  • Parameters
  • Mass e-mail capabilities for marketing

RDP periodically releases new Crystal Reports available to all customers with a support contract.

Sending Crystal Confirmations Via E-mail

Confirmation letters can be sent via e-mail or fax, or printed and mailed via US Mail.  Learn more about the e-mail capabilities built into the RDP system.

Additional Reports Available

The Booking Pace and Occupancy Forecasting module is available today with a dozen reports.  Like all RDP modules, further enhancements and capabilities will be added based up feedback and requests of RDP customers.  RDP has always had the philosophy that the customer is responsible for the future of RDP. and enhancements and future improvements will be done based on what the customer wants.  Please Contact RDP Sales at 970/845-1140  for questions or custom report requests.

Over 500 Reports are Included with RDP

More than 500 reports are included with the RDP Software package. Each report can be easily modified or changed using Crystal Reports 2008.

Crystal Reports Requirements

Windows 2008 or 2012 Server RDP Crystal reports requires that the data server runs Windows 2012 as the operating system.
RDPWin on Vista, Windows 7 or Windows 8 RDPWin and the Crystal Reports setup program must be installed on each workstation that will view or print reports.  Workstations must run Vista, Windows 7 or Windows 8.
Laser Printer A laser printer is required for all Crystal Reports output.  One laser printer can be shared between multiple workstations.
Modify Crystal Reports To modify Crystal Reports or to create your own reports, purchase Crystal Reports 2016.
Pervasive Version 11 or Higher Crystal Reports are based on the Pervasive.SQL database, which is installed on the data server and each workstation.  The Pervasive version must be 11 or higher.
E-mail Capabilities Click here to learn about the e-mail capabilities of Crystal Reports.

Click here to view RDP Sample Crystal Reports.

Updated: 7/9/2012