Change Tracking allows properties to view and track changes made to reservations and masters with both the original record and updated record.
RDP’s change tracking module is an important and powerful tool in determining the “who,” “what,” and “when” of any change in the system. For example, a reservation may have an arrival date of 9/1/2011 now, but has date ever been changed? If so, what was it before? Has it been changed more than once? Which user made the change and when? If the date change caused a rate change, what was the rate before? To answer these questions and many more, RDP’s Change Tracking has the information. Changes for the following are tracked:
- Guest History
- Travel Agents
- Work Order Vendors
- Activity / Concierge Vendors
For more information please call Rita Gale at 970-845-1143 .