Change Tracking allows properties to view and track changes made to reservations and masters with both the original record and updated record.
RDP’s change tracking module is an important and powerful tool in determining the “who,” “what,” and “when” of any change in the system. For example, a reservation may have an arrival date of 9/1/2011 now, but has date ever been changed? If so, what was it before? Has it been changed more than once? Which user made the change and when? If the date change caused a rate change, what was the rate before? To answer these questions and many more, RDP’s Change Tracking has the information. Changes for the following are tracked:
When the Changes tab is selected on a reservation, one summary line is displayed for each time the reservation was changed regardless of how many separate fields were changed. Double-click any summary row to see the complete detail of all changes made to each field on the reservation. The summary change screen shown below includes the detail of each change.
Detail on Each Change is Tracked
The system stores all details of each change. In the example below, the user “Barry” made a change on 3/1/1998 at 4:51 PM. He changed the number of nights from 3 to 7, as well as changing the total reservation price from $762.42 to $1307.48. The other reservation changes are shown below.
Show All Reservation Detail Before and After Each Change
You can display the reservation detail before and after every change. In the example below, the reservation appears before the last change. If a given reservation had 10 changes, you could view the reservation as it appeared at any of the 10 points in time!