RDP offers vacation rentals and condo hotels (companies with multiple properties) a central reservation software capability. A separate RDP database is created for each location which allows unlimited scalability. Reservations can be made at either the central reservation office, at the property, or both. The reservationist can choose to search availability at one property, more than one, or all using different search criteria such as bed configuration or view. A master database of all guests from all properties is available via RDP’s Customer Relationship Management (CRM), which includes point tracking and a rewards program. The following graphic illustrates RDP’s central reservations capabilities.
Topics covered in this document:
- Rate and Availability Search – One or more Properties
- Apply Guest Preferences to Search All Room Types
- Customer Relationship Management, (CRM) – Rewards Programs
- Location of RDP Databases – Property or Central Location
- Mix and Match RDP System Types
- One Internet Reservation Module Can Access all Databases
- True Last Room Availability
- Full Property Management Features at Each Property