System Features

Technology:  RDPWin

Product Name: Overview
RDPWin RDPWin is built with focus on efficiency and the ability to expand with the future. Our most powerful and comprehensive solution to date comes with new modules and features built to fuel your business for years to come.

Technology:  RDPWin V5 Dashboard

Product Name: Overview
RDPWin Dashboard RDP is pleased to announce the release of a powerful new module, RDP Dashboard, which is available immediately.  Think of the dashboard as starting with a blank screen and you decide what information to display. Each user, or group of users (front desk), can have a different dashboard. Rather than have to select options from a menu, all the data you want is on one screen after login.

Technology:  IRM Next Generation (IRMng)

Product Name: Overview
IRMng This application takes advantage of the latest software development releases in order to provide potential guests with a streamlined online booking experience.  Please visit this page for additional information.

Technology:  Hosted or On-Premise

Product Name: Overview
Pricing Details RDP offers property management solutions that are either Hosted or the more traditional On-premise client-server solutions.   See “Pricing Details“.

Technology:  Mobile Devices

Product Name: Overview
IRMng &
Mobile Access		 RDP has designed critical elements of the system to work with Mobile Devices, such as Smart Phones and Tablets, including our booking engine, IRMng Mobile device functionality is also available for Work Orders, Housekeeping and Check-in.  For an overview of all RDP mobile capability, see RDP Mobile.

Technology:  Select Your Marketplace

Product Overview RDP offers products for Hotels & Resorts, Vacation Rentals, Condo Hotels, Timeshare/Fractional, Campgrounds, Workforce Housing, Private Residence Clubs, and Corporate Housing. For details click on any of the product categories or see “Product Overview.”

Technology:  Internet Access

Product Name: Overview
IRMng IRMng is a browser-based interface used by guests to make reservations via the Internet, as well as owners, travel agents, groups, companies and wholesalers with simultaneous access.  See IRMng Overview.

Technology:  Reporting

Product Name: Overview
Crystal RDP provides over 400 reports using Crystal Reports which you can change and customize according to the property’s needs. Reports can be viewed on the screen, printed or exported to PDF or Excel and other formats.  See RDP Crystal Report Overview.

Technology:  API & Web Services

Product Name: Overview
RDPAPI RDP provides access to our database to third party programs with  RDPAPI.  For example, your website design firm can display rates and availability from the RDP database on your marketing website by making the appropriate programming calls the RDP-API.

See RDPAPI-Web Services Integration – Technical Details.

Technology:  GDS, Phone & POS (Interfaces)

Product Name: Overview
Interfaces RDP interfaces to the Global Distribution System (GDS), phone switches, movies, point-of-sale (POS), Internet billing and more.  See Overview of RDP Interfaces. 

Technology:  Database

Product Name: Overview
Pervasive RDP uses the powerful Pervasive database which supports simultaneous access from RDPWin, IRM, RDPAPI, SQL inquires and Crystal Reports.  See Pervasive Database.

Marketplaces

RDP sells software to a variety of marketplaces, including:

RDPWin Overview

This article describes the RDPWin technology used by your employees for internal access.  RDPWin uses the Microsoft Windows .Net technology.  Each workstation can  install RDPWin or use Terminal Services/Citrix.  Workstations can be physically at the property or remote.  After reading this article, existing RDP customers should also read Adding RDPWin to an Existing RDP System. Also see:  Hardware Required.

RDP technology topics covered in this document include:

Email Confirmations, Marketing & Guest Correspondence

RDPWin and the Internet Reservation Module (IRMng) can automatically send emails to all guests, owners, travel agents and groups who make reservations.  These confirmations can be completely customized for the desired information and appearance.  Any system report can be sent via email to a person or group in your address book.  For example, email the daily managers report to a group of ten managers with just one process.

Email is one of the most powerful and least expensive marketing tools available and has been fully incorporated into the core RDP system at no additional charge.  Email features included in the system:

  • Fully integrated HTML email capabilities, including confirmations, folios, guest surveys, and more.
  • Guest Survey and Communication Module and IRMng Analytics and Campaign Management.
  • Email databases are created for guests, travel agents, groups, wholesalers, and condo/timeshare owners.
  • Email confirmations can be automatically sent to guests, using HTML, Adobe PDF, or other formats, complete with maps and other attachments.
  • Multiple email addresses can be stored on a reservation in order to send to a guest’s personal and business accounts.
  • Mass emails can be sent directly from the RDP System – no third party software required.
  • RDP abides by all current regulations for anti-SPAM by allowing guests to opt out of mass emails.
  • Guest confirmations can be printed and mailed or sent via email or fax.
  • Crystal Reports can be created and distributed by email.
  • Reservations made by the Internet Reservation Module (IRMng) can be automatically sent the email confirmations.

Backed By 20+ Years of Property Management Software Experience

In 2001, Resort Data Processing celebrated its 20th anniversary of developing, installing, and supporting property management software.  Over the past 20 years, we have installed over 2000 property management systems in 20 countries on six continents.  The design of RDPWin is based on the feature set developed over those 20 years and used by over 2000 customers.  RDPWin combines the power of Microsoft’s .Net technology and ease-of-use of Windows, while preserving and enhancing thousands of RDP features added over the years.

Click here for a complete list of RDP Modules

RDPWin and the Internet Reservation Module (IRM)

RDPWin is fully compatible with RDP’s Internet Reservation Module – Next Generation (IRMng), which allows guests to make reservations over the Internet, 24 hours a day, 365 days a year, directly into the RDP system, without paying reservation commissions.  RDPWin accepts reservations simultaneously from:

  • Guests using the Internet Reservation Module (IRMng)
  • Wholesalers, groups, and travel agents via the Internet Reservation Module
  • Reservationists using RDPWin
  • Global Distribution System interface

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