IRM.Net Only
Most RDP customers use the IRM.Net without the API.
The IRM.Net is highly customizable using themes and cascading
style sheets. When styled correctly, it appears to
the guest, that the IRM.Net is part of the marketing site.
For more information on customizing the IRM.Net, see
Using Themes in IRM.Net.
Availability & Rates IRM.Net
There are several levels of implementing the RDP API.
The first has the marketing site request availability and/or
rates from the API. Availability can either be a list
of available rooms for those customers that preassign rooms
or a list of available room types for those that don't assign
specific room numbers.
Rates can be fetched as well at this level. RDP
Recommends that as few rate plans as possible be used.
If there is only one Internet rate plan, then this information
should be stored on the marketing site for performance reasons.
If a guest is choosing a rate plan, then the marketing site
should fetch the rate for the room or room type after the
rate plan and room/room type are selected instead of doing
it for each room or room type. The marketing site
is much faster with rate look ups since it is static data.
There are many ways to implement rates, so this should be
discussed with an RDP representative.
The marketing site would collect the reservation dates,
room/room type and rate plan, number of people and pass
it to IRM.Net as part of the URL. This would start
the IRM.Net at either the Virtual Store page or the guest
information page, depending on if Virtual Store was installed.
From here, IRM.Net would take over and process the credit
card and make the reservation.
Availability/Rates/Virtual Store & IRM.Net
If the Virtual Store API is used, then the marketing
site would use the API to fetch additional items the guest
can purchase and display them on the marketing site.
The additional items along with the reservation information
from above would be passed in to IRM.Net and the guest would
start in IRM.Net at the guest information page. IRM.Net
would process the credit card and make the reservation.
Full Reservation API - No IRM.Net
With the Full API, the marketing site handles all the
user interface with the methods mentioned in the above two
sections. IRM.Net pages never show. The additional
methods allow the marketing site to make the reservation
and process the credit card deposit.
Owner Access - Reservations, Work Orders, Statements,
Etc.
For customer using our Vacation Rental System, Condo-Hotel,
Timeshare, Fractional, or Private Residence Club systems,
RDP provides secure owner/member internet access which includes
the following capabilities using IRM.net.
- Secure, commission-free owner Internet access 24
hours a day, 365 days a year, direct to your database.
- Owners can pay their
annual dues
using a credit card on the Internet.
- Owner and guest of
owner Internet
reservations.
- Owner calendars
can be reviewed, changed, and printed up to four years
into the future.
- View or print all past
owner statements on Internet in Adobe PDF format.
- Owners can enter or review work orders for their
units in complete detail. See
Work Order Overview.
- Owners can request housekeeping and specify requests
using the Internet. See
Housekeeping Overview.
- Send owner mass e-mails and newsletters. See
E-mail Marketing Overview
- Review complete property descriptions with pictures.
- Make commission-free Internet reservations for paying
guests, groups, travel agents. See
Internet Reservation Module.
- Sell additional guest services (packages, golf,
gift items, etc.). See
Guest Itinerary
and Concierge.
- Additional reservation charges are allowed such
as booking fees, cleaning fees, etc.
- All owner Internet access flows automatically to
the
Trust Accounting System.
Note: These capabilities are available using RDP's IRM.Net,
not RDP API.
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