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Global Distribution System (GDS) Interface

RDP can help increase the number of reservations received by your property from the Global Distribution System (GDS) using a three step approach, as follows:

Category Description
Internet Reservation Module (IRM) RDP's Internet Reservation Module (IRM) allows millions of potential guests, groups, and travel agents to check availability and make reservations 24 hours a day, 365 days a year.  The IRM is an RDP product and does not require you to sign up with a GDS provider.  All reservations made via the Internet using the IRM are completely commission free.  See IRM for details.
Sign up with GDS Provider RDP's Internet Reservation Module (IRM) is the lowest cost channel for Internet Reservations, as they are commission free.  However, the Global Distribution System should be used to capture reservations from Travel Agents and other Internet Websites.
GDS Interface to Inn Link and VIP For those customers already signed up with a GDS provider, RDP offers a one-way interface to load new reservations and changes from the GDS directly into the RDP database.  This interface is currently available for TravelClick, Synxis, and  InnLink. If you are working with a different provider, please call RDP Sales for availability.

Also see Two-way Global Distribution System (GDS 2-way) for additional information.

Overview of RDP GDS One-Way Interface

Reservations made via the GDS by travel agents or guests are stored by your GDS provider.  The RDP GDS one-way interface provides the ability to automatically load these reservations from the GDS provider into the RDP system.  Features include:

  • When a reservation is made on the GDS, either by a travel agent or by a guest via a GDS travel website, it is automatically loaded into RDP.
  • Eliminates data entry of GDS reservations.
  • Since there is no data entry, it reduces errors from typos, etc.
  • Reservation changes or deletions made via the GDS are automatically loaded into RDP.
  • Tracking reports of all GDS reservations.
  • RDP Currently has One-Way interfaces to: TravelClick, Synxis, and InnLink
  • RDP is investigating Two-Way interfaces with Expedia, TravelClick, Synxis, and InnLink please Click Here for more information

How the RDP GDS One-Way Interface Works

The best way to understand the RDP-GDS One-Way Interface is by following a sample reservation, using the diagram below:

  1. You first sign up for the GDS with a GDS provider such as TravelClick, Synxis, and  InnLink
  2. A travel agent can use their GDS terminal and make reservations for your property. 
  3. Guests can use any Internet booking website, such as Expedia, to make a reservations.
  4. GDS Reservations from travel agents or guests are stored at the GDS provider TravelClick, Synxis, and  InnLink
  5. The GDS One-Way Interface workstation at your property is connected to the GDS provider via the Internet.  This workstation polls the GDS provider every few minutes looking for new reservations, changes, or deletions.  When found, these new reservations or changes are automatically copied to your RDP data server by the interface workstation, via the local network Hub/Switch.
  6. If RDP's optional Internet Reservation Module is installed, guests and travel agents can also make reservations directly into your system, without using the GDS or paying commissions.  See IRM for details.
RDP Data Server All Reservations end up in the RDP Data Server at your property without re-entry of data.

  • GDS reservations are automatically loaded with RDP’s GDS interface.
  • Owners can reserve their property for themselves or their guests using the IRM.
  • Travel agents and guests can use either the commission free IRM <or> any of thousands of GDS powered Websites.
IRM Lowest Cost Channel All reservations via the IRM are by far the lowest cost channel, since there are no commissions or fees paid to RDP, the GDS provider, or a third party internet Website
Owners Owners use the RDP IRM for all Internet Access, including owner and guest of owner reservations, entering and reviewing work orders and statements, etc.

GDS One-Way Interface Workstation Hardware Requirements

A workstation at the property is used to run the RDP GDS One-Way Interface software.  This workstation must have the following requirements:

  • It must be connected to the Internet at all times, so the workstation can connect to the GDS provider to fetch new reservations and changes.
  • If there is a firewall at the property, it must be configured to allow Internet traffic to the workstation.  Call RDP support at 970-845-7108 for specific port information.
  • The operating system must be Windows XP Professional with all service packs (including Service Pack 2) installed or Windows Vista (Business or Ultimate).
  • Minimum of 1 GB RAM memory.
  • Minimum Pentium 3 GHz processor (CPU).
  • Pervasive Client V9.xx or higher (including all service packs) must be installed on the workstation.  Customers running on Windows 2008 servers must run Pervasive Version 10.x., since Version 9.x does not work on 2008 servers.
  • It must be connected to the same hub or switch as the RDP Data Server with 100 MB Ethernet or faster.

This workstation may be used for other functions, such as the Call Accounting interface.

Sample Screens for RDP 1-Way GDS Interface

Once the RDP 1-Way GDS interface is launched, the Main window will display.  In order to start the interface, click the GREEN button in the window's upper-left hand corner.  To have the interface automatically turn on when RDPGDS.exe is first loaded, type "StartNow" after RDPGDS.exe. (Start | Run | C:\RDPGDS\RDPGDS.exe StartNow)  You can add "StartNow" in the Target line of the RDPGDS shortcut.  To stop the interface, click the RED button in the window's upper-left hand corner.

GDS Information Section

The GDS Information section displays information defined in the System Settings option.

Last File Processed Section

The "Last File Processed" section parses the GDS reservation into specific fields, making the reservation easier to interpret.  Each field is described below.

Field Description
Reservation(s) Made Lists the numbers of the RDP Reservations that were created.
Reservation(s) Changed Lists the numbers of the RDP Reservations that were changed.
Reservation(s) Cancelled Lists the numbers of the RDP Reservations that were cancelled.
Guest Info Shows name, address, phone number, and email of the guest.
Travel Agent Info Shows IATA #, name, address, phone number, and email of the travel agent.
Company Info Shows the group #, name, address, phone number, and email of the company.
Arrival Arrival date.
Nights Number of nights.
Departure Arrival date plus the number of nights.
Adults Number of adults.
Children Number of children.
# of Rooms For some vendors, the GDS reservation can have up to 3 different room types.  This field holds the number of rooms for each room type.
Room Type Room type (can be up to 3 different room types).
Rate Rate for each room type.
Rate Code GDS rate code followed by the RDP rate plan.
Currency The currency that the rate is in.
Credit Card Info Credit card type, number and expiration date.

Error Section

The error section displays the last error encountered since the program was started.  This section also keeps track of how many files were processed, how many were good, and how many were errors.  The files that incurred errors get moved to the "Errors" folder within the "Move To Path", so the file with the error isn't continuously being processed.  Errors are also entered in the log file.

Check Directory Section

Below is detailed information regarding checking the directory.

Field Description
Last Time Checked Last time the "GDS File Path" directory was checked.
Next Time to Check 20 seconds after the last time the directory was checked. (The directory is checked every 20 seconds).
Check Directory Now Click this button to immediately check the directory .

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