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Click on Any
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Mix
Camp Sites, Hotel
Rooms, and Condominium Rentals
The RDP system allows a mix of camp sites, RV sites, hotel rooms, condominium rentals,
and boat slip
rentals. System reports can be separated by rental type or combined. For example, separate arrival reports can be printed for the camp sites and the
hotel rooms, or print one report combining all arrivals. Financial reports,
such as revenue generated each day, can also be separated by rental type.
For additional information see:
Short Term and Long Term
Reservations
The software allows a mix of short term and long term campsite reservations. Short term reservations
can automatically calculate rates for each day for different campsites with full
yield management capabilities. Long term reservations can
automatically post rent daily or once a month. Leases can be printed using
Crystal Reports. Other reservation
related features include:
RDP's Internet Reservation Module (IRM) allows millions
of potential guests, groups, travel agents, and wholesalers to check availability
and make commission-free campsite reservations 24 hours a day, 365 days a year.
The IRM is designed to work in conjunction with your existing marketing website.
Reservations are stored immediately in the same database as phone-in reservations,
with one database for true last room availability.
A "campsite map" or "RV site map" can be displayed on the Internet showing the location of all campsites.
Internet guests can click on any site to check availability and show rates.
For a full demonstration of the Internet Reservation Module, see
Campground IRM Demo.
The Virtual
Store module is incorporated into the Internet Reservation module, allowing
guests to purchase additional items along with their reservation. This module is
designed to help maximize the positive guest experience while generating
additional incidental revenue. Guests are able to log back into their account to
add these items at any time. Generate a complete itinerary to present to the
guest when items are purchased or booked. Virtual Store items can include:
- Firewood
- Jet Ski Rentals
- Gift Shop Items
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- Massages
- Boat Rentals
- T-Shirts
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- Golf Tee Times
- Water Park Tickets
- Lots of Other Stuff
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By selling directly to the public, all third-party commissions are
bypassed. No more paying travel agents, GDS providers, or Wholesalers.
For additional information, see
RDP
Virtual Store for details.
RDP has full boat slip availability tracking and rental capabilities.
Reservations can be short term with a daily rate, or long term with a monthly
rent. A reservation tape chart is integrated into RDP, allowing for reservations
to be made or changed directly from the slip space on the Tape Chart.
In addition to boat slips, availability for any other rentable items on property such as golf carts, storage units, etc. can be tracked.
The system automatically bills the guest for site rental each day (short term
reservations) or monthly. Additional charges can be automatically added
for items such as electric usage, internet connectivity, etc. Electric
meter readings can be stored in the system with various reports to show electric usage and costs.
Work Order & Asset Management
RDP offers an extensive Work
Order and Asset Management system that is extremely
useful for campgrounds. All guest requests for each site can be tracked.
Additionally, all assets such as trucks, golf carts, pool heaters, etc. can be
tracked by VIN, serial or part number.
The Work Order Monitor screen displays the current status of all work orders and
auto-refreshes as work orders are added, changed, or closed. Maintenance personnel
can be automatically notified of new work orders via text message or e-mail to a
mobile device.
Wireless Internet Access
& Billing
High-speed Internet access has gone from a "nice benefit" to a "requirement"
for many campers with luxury RVs. The question is not “if” a campground should
deploy high-speed Internet access, but "how to" do it in a cost effective and profitable
manner. RDP has partnered with
RoomLinx to provide a turnkey solution for
wireless access and billing. Charges for Internet access can be charged by
credit card or posted to the guest folio automatically.
See
RDP - Wireless Internet Access Interface.
The system can search and display available sites by a wide variety of
criteria, including:
- RV Length
- Hookup (left/right)
- Rig Type (RV, trailer, tent, etc.)
- Electrical Connection (20/30/50 amp)
- Slide Out Available (Yes/No)
An RDP customer, Campland on the Bay in San Diego, uses these search criteria on their Internet
booking site. To see a sample:
RDP offers mobile device capability designed to improve communication with
guests and employees. Some of these features include guest text messaging,
mobile check-in, work order tracking, and management reporting. These features
work with any mobile-ready device such as iPhone, Droid, iPad, or any other
smart phone or tablet.
For more information about mobile communication, see
RDP Mobile Device Module.
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