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Mobile Property Management

Mobile Devices for Property Management Software

RDP is pleased to announce our Mobile Devices capability, designed to improve communication with guests and employees.  The five new modules below allow the  RDP system to communicate with their guests and employees via a wide variety of handheld devices, including smart phones and tablets. The following devices are supported:
  • iPhone, iPod Touch, and iPad
  • Andriod 3.1 or higher
    • Samsung Galaxy 7 & 10 inch
    • Toshiba Thrive 7 inch
  • Kindle Fire. Note: This must be a Fire as not all Kindles are supported

Mobile devices can be a very cost effective method to improve communications, because the mobile devices do not require a cell plan if a wireless network is available.  The links below provide additional information on each functional areas within RDP that utilize mobile devices:

 

Click here for a Demo of RDP Mobile Devices


For sales information, please contact Sandra at 970-845-1141 or e-mail SandraA@Resortdata.com, or download the Mobile Devices PDF

Mobile Phone Guest Communications - Confirmations, Messages, Room Ready Notifications

The Mobile Devices module allows communication with guests via text messages to their mobile phones. This module includes:  

 

Text Reservation Confirmations

When a reservation is completed from RDPWin, Internet Reservation Module (IRM.Net), or Global Distribution System (GDS), the RDP system can send a text confirmation to the guest.

 

   
 

 

Check-in Room Status

 

When a guest arrives at the property to check-in and their room is not ready, the Mobile Device module can automatically send a text to the guest to return to the front desk and pick up a key when the room status is changed to "clean and ready."  

 

 

 

Guest Messages

Messages can be sent to the guest's mobile phone.  For example, when a package is delivered to the front desk the RDP system can send a text to the guest to pick up the package.

A history of all messages for each reservation is available.

 

   

Sample Screen Shots

Text Reservation Confirmations   Test Hotel Guest Messages   Text Hotel Room Status

 

Housekeeping Schedules and Changing Room Status

The Mobile Devices modules extends the power of RDP's Housekeeping System to allow communication with the housekeeping department via a smart phone, tablet, or any mobile device.  A wireless internet connection is required.  Capabilities include:
  • Clean Status Summary Grid (sample at left)

  • Display daily schedules (sample on right)

  • Notify housekeeping of new assignments

  • Enter time spent on each room (see below)

  • Change room status

  • Add a new clean

Housekeeping

Click here for a demo of the Mobile Housekeeping. Click the Demo Login button.

Also see Housekeeping Overview.

Housekeeping History

If you are interested in this capability, contact Sandra at 970-845-1141 or e-mail SandraA@Resortdata.com.

Management Reporting with Mobile Devices

The Mobile Devices module allows for better management of the property from remote locations using a smart phone, tablet, or any wireless-ready device.  For example, you can view the current occupancy status and available rooms from your phone. 

Click here for a demo of Mobile Management

See the sample screens below:

 

 

 

 

 

 

 

 

Work Orders and Maintenance Using Mobile Devices


The Mobile Devices modules extends the power of RDP's Work Order and Asset Management system to allow  communication with the maintenance department via a smart phone or tablet.  A wireless internet connection is required.  Capabilities include:

  • Notify maintenance of a work order

  • Enter time spent on a work order wirelessly from the job site

  • Enter notes and comments on the work completed

  • Change work order status from open to closed

  • Enter a new work order.  For example, the maintenance department may notice a broken window while fixing a different problem.

Work Orders

Also see Work Order and Asset Management Overview.

 

 

Mobile Check-in

The Mobile Devices modules extends the power of RDP's Front Desk System to allow guest check-in from a mobile device.  For example, when the front desk is busy, you could have one or more employees using a mobile device to walk down the check-in line and expedite check-in.  Capabilities include:
 
  • Show guest reservation information

  • Find clean and ready rooms

  • Change room number

  • Change guest status to checked-in

  • If using key card interface, send message to generate key at central location

  • Process credit card payment from existing card on the reservation

  • Scan new credit card on mobile scanner - bluetooth connection to iPad or mobile device

 

Communicate with Wireless or Cell Technology

RDP mobile device technology can communicate using your wireless network or cell technology.  The most expensive part of a mobile device such as an iPad is the cell calling plan, not the iPad itself.  If a wireless network is available at the property you will not have to purchase an expensive cell phone calling plan.  For example, a maintenance employee or housekeeper could have an tablet that was connected only to your internal wireless network, which provides free communication.  If a wireless network is not available then RDP mobile modules will communicate using Cell technology and a calling plan for the device is required.

Live Mobile Devices Demo for Smartphone or Tablet

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