 |
Mobile Devices for Property Management Software
|
RDP is pleased to announce our Mobile Devices capability,
designed to improve communication with guests and employees. The five
new modules below allow the RDP system to communicate with their guests
and employees via a wide variety of handheld devices, including smart
phones and tablets. The following devices are supported:
- iPhone, iPod Touch, and iPad
- Andriod 3.1 or higher
- Samsung Galaxy 7 & 10 inch
- Toshiba Thrive 7 inch
- Kindle Fire. Note: This must be a Fire as not all Kindles are supported
Mobile devices can be a
very cost effective method to improve communications, because the
mobile devices do not require a cell plan if a
wireless network is available. The links below provide
additional information on each functional areas within RDP that
utilize mobile devices:
Click here for a
Demo of RDP Mobile Devices
|
|
The Mobile Devices module allows communication with guests via
text messages to their mobile
phones. This module includes:
| Text Reservation Confirmations
When a reservation is completed from RDPWin,
Internet Reservation Module (IRM.Net), or Global Distribution
System (GDS), the RDP system can send a text confirmation to
the guest.
|
 |
| |
|
|
Check-in Room Status
When a guest arrives at the property to check-in and
their room is not ready, the Mobile Device module can
automatically send a text to the guest to return to the front
desk and pick up a key when the room status is changed to "clean
and ready." |
 |
|
Guest Messages
Messages can be sent to the guest's mobile phone. For
example, when a package is delivered to the front desk the RDP
system can send a text to the guest to pick up the package.
A history of all messages for each reservation is available. |
 |
| |
|
|
Sample Screen Shots
|
 |
Housekeeping Schedules and Changing Room
Status
 |
The Mobile Devices modules extends the power of RDP's
Housekeeping System to allow communication with the
housekeeping department via a smart phone, tablet, or
any mobile device.
A wireless internet connection is required. Capabilities
include:
-
Clean Status Summary Grid (sample at left)
-
Display daily schedules (sample on right)
-
Notify housekeeping of new assignments
-
Enter time spent on each room (see below)
-
Change room status
-
Add a new clean
|
 |
Click here for a demo of the Mobile Housekeeping.
Click the Demo Login button.
Also see
Housekeeping
Overview.

If you are interested in this capability, contact Sandra at
970-845-1141 or e-mail
SandraA@Resortdata.com.
Management Reporting with Mobile Devices
The Mobile Devices module allows for better management of the
property from remote locations using a smart phone, tablet, or any
wireless-ready device. For example, you can view the current
occupancy status and available rooms from your phone.
Click here for a
demo of Mobile Management
See the
sample screens below:
|
Work Orders and Maintenance Using Mobile
Devices
The Mobile Devices modules extends the power of RDP's
Work Order and Asset
Management system to allow communication with the
maintenance department via a smart phone
or tablet.
A wireless internet connection is required. Capabilities
include:
-
Notify maintenance of a work order
-
Enter time spent on a work order wirelessly from the
job site
-
Enter notes and comments on the work completed
-
Change work order status from open to closed
-
Enter a new work order. For example,
the maintenance department may notice a broken window while fixing a
different problem.
|
 |
Also see
Work Order and Asset Management
Overview.

Mobile Check-in
|
 |
The Mobile Devices modules extends the power of RDP's
Front Desk System to allow guest check-in from a mobile
device. For example, when the front desk is busy, you could
have one or more employees using a mobile device to walk down the
check-in line and expedite check-in. Capabilities include:
-
Show guest reservation information
-
Find clean and ready rooms
-
Change room number
-
Change guest status to checked-in
-
If using key card interface, send message to
generate key at central location
-
Process credit card payment from existing card on
the
reservation
-
Scan new credit card on mobile scanner - bluetooth
connection to iPad or mobile device
|
|
Communicate with Wireless or Cell Technology
RDP mobile device technology can communicate using your wireless
network or cell technology. The most expensive part of a mobile
device such as an iPad is the cell calling plan, not the iPad itself. If a wireless network is available at
the property you will not have to purchase an expensive cell phone
calling plan. For example, a maintenance employee or housekeeper
could have an tablet that was connected only to your internal wireless
network, which provides free communication. If a wireless network
is not available then RDP mobile modules will communicate using Cell
technology and a calling plan for the device is required. |
|
Live Mobile Devices
Demo for Smartphone or Tablet |
|