Resort Data Processing RDP Software uses a variety of technologies as follows:

Technology:  Hosted or On-Premise

Product Name: Overview
Pricing Details RDP offers property management solutions that are either Hosted (the data is not at your site) or the more traditional “On-premise” client-server solutions.   See “Pricing Details“.

Technology:  Mobile Devices

Product Name: Overview
RDP Mobile
&
Smartphone Booking Engine – IRM Mobile
RDP has designed critical elements of the system to work with Mobile Devices, such as Smart Phones and Tablets, including our booking engine, IRM Mobile.  Mobile device functionality is also available for Work Orders, Housekeeping, Check-in, Text Messaging, Management, and other areas.  For an overview of all RDP mobile capability, see “RDP Mobile”.

Technology:  Select Your Marketplace

Product Overview RDP offers products for Hotels & Resorts, Vacation Rentals, Condo Hotels, Timeshare/Fractional, Campgrounds, Workforce Housing, Private Residence Clubs, and Corporate Housing. For details click on any of the product categories or see “Product Overview.”

Technology:  Internal Workstations

Product Name: Overview
RDPWin Workstations used by your employees use Microsoft’s Windows .Net based RDPWin program.  These workstations can each install RDPWin (“Fat Client”) or use Terminal Services/Citrix. (“Thin Client”).  Workstations can be physically at the property or remote.   This article describes RDPWin in detail.

Technology:  Internet Access

Product Name: Overview
IRM.Net IRM.Net is a browser-based interface used by guests to make reservations via the Internet, as well as owners, travel agents, groups, companies and wholesalers with simultaneous access.  See IRM.Net Overview.

Technology:  PCI Compliant Credit Cards

Product Name: Overview
Credit Cards RDP software is designed to process credit card authorizations, deposits, and payments using RDPWin, the Internet Booking Engine (IRM.Net) and Mobile IRM for SmartPhone and Tablets.  RDPWin Version 4 software use the 4GO product from Shift4, which is fully PCI Compliant.  See “RDP Credit Card Overview“.

Technology:  Reporting

Product Name: Overview
Crystal RDP provides over 400 reports using Crystal Reports which you can change and customize according to the property’s needs. Reports can be viewed on the screen, printed, or exported to Adobe, Word, HTML, Excel, and other formats.  See RDP Crystal Report Overview.

Technology:  API & Web Services

Product Name: Overview
RDPAPI RDP provides access to our database to third party programs with  RDPAPI.  For example, your website design firm can display rates and availability from the RDP database on your marketing website by making the appropriate programming calls the RDP-API.

See IRM.Net Overview and RDPAPI-Web Services Integration – Technical Details.

Technology:  SQL Inquiries

Product Name: Overview
RDPSQL RDP also provides RDPSQL which allows ad-hoc access to the RDP Database using powerful SQL queries.  RDPSQL is designed for those customers familiar with the power of SQL.   See RDPSQL Overview.

Technology:  GDS, Phone & POS (Interfaces)

Product Name: Overview
Interfaces RDP interfaces to the Global Distribution System (GDS), phone switches, PCI compliant credit card processing, movies, point-of-sale (POS), Internet billing, and more.  See Overview of RDP Interfaces. 

Technology:  Database

Product Name: Overview
Pervasive RDP uses the powerful Pervasive database which supports simultaneous access from RDPWin, IRM.Net, RDPAPI, SQL inquires, and Crystal Reports.  See Pervasive Database.

Marketplaces

RDP sells software to a variety of marketplaces, including:

RDPWin Overview

This article describes the RDPWin technology used by your employees for internal access.  RDPWin uses the Microsoft Windows .Net technology.  Each workstation can  install RDPWin (“Fat Client”) or use Terminal Services/Citrix. (“Thin Client”).  Workstations can be physically at the property or remote.  After reading this article, existing RDP customers should also read Adding RDPWin to an Existing RDP System. Also see:  Hardware Required.

RDP technology topics covered in this document include:

RDPWin Uses Latest Microsoft Technology – “.NET”

The RDPWin product uses Microsoft’s “.Net” technology for Windows.  Microsoft has spent billions of dollars developing “.Net” as their platform of the future.  Learn more about “.Net” at http://www.microsoft.com/net/.

High Performance Access with Many Workstations

RDP systems have always offered tremendous performance.  In a test database with over 500,000 guest history records, any one can be found and displayed in less than one second.  Scalability testing has shown over 100 workstations accessing the RDPWin database with excellent response times (less than 2 seconds).

An Easy-to-Use, Windows-Based, Graphical User Interface (GUI)

RDPWin is Windows-based software, using to full advantage Microsoft’s Graphical User Interface (GUI).  Most people today are very comfortable with the familiar point and click Windows interface, graphical displays, fonts, pictures, graphs, etc.

RDPWin uses intuitive linked screens for booking reservations, checking guests in, reports, night audit, etc.  It is based on 20+ years of property management software experience.  A sample inventory display screen is below.

RDPWin-01

Click here to view more RDPWin screens.

Email Confirmations, Marketing & Guest Correspondence

RDPWin and the Internet Reservation Module (IRM) can automatically send emails to all guests, owners, travel agents and groups who make reservations.  These confirmations can be completely customized for the desired information and appearance.  Any system report can be sent via e-mail to a person or group in your address book.  For example, email the daily managers report to a group of ten managers with just one process.

Email is one of the most powerful and least expensive marketing tools available and has been fully incorporated into the core RDP system at no additional charge.  Email features included in the system:

  • Fully integrated HTML email capabilities, including confirmations, folios, guest surveys, and more.
  • Guest Survey and Communication Module and IRM.Net Analytics and Campaign Management.
  • Email databases are created for guests, travel agents, groups, wholesalers, and condo/timeshare owners.
  • Email confirmations can be automatically sent to guests, using HTML, Adobe PDF, or other formats, complete with maps and other attachments.
  • Multiple email addresses can be stored on a reservation in order to send to a guest’s personal and business accounts.
  • Mass emails can be sent directly from the RDP System – no third party software required.
  • RDP abides by all current regulations for anti-SPAM by allowing guests to “opt out” of mass emails.
  • Guest confirmations can be printed and mailed or sent via email or fax.
  • Crystal Reports can be created and distributed by email.
  • Reservations made by the Internet Reservation Module (IRM) can be automatically sent the email confirmations.

Hardware Required

RDP software is designed for Microsoft operating systems, using single workstations, peer-to-peer networking (2-10 workstations), or Windows 2012 Servers (over 10 workstations).  RDP does not sell hardware, but we will be glad to work with the vendor of your choice to ensure the correct configuration is purchased.  Please see Hardware Requirements for specifications.  The diagram below shows how the RDP data server and optional Internet Reservation Module server are connected to the Internet and the Global Distribution System.

Optional Thin Client Deployment Of RDPWin

RDPWin can be installed on each workstation at the property or can be installed using a thin client environment using either Citrix or Terminal Services.  A combination can also be used, where some workstations have RDPWin installed directly and others use Thin Client.  See Hardware Requirements – Citrix or Terminal Services.

Backed By 20+ Years of Property Management Software Experience

In 2001, Resort Data Processing celebrated its 20th anniversary of developing, installing, and supporting property management software.  Over the past 20 years, we have installed over 2000 property management systems in 20 countries on six continents.  The design of RDPWin is based on the feature set developed over those 20 years and used by over 2000 customers.  RDPWin combines the power of Microsoft’s “.Net” technology and ease-of-use of Windows, while preserving and enhancing thousands of RDP features added over the years.

Click here for a complete list of RDP Modules

RDPWin and the Internet Reservation Module (IRM)

RDPWin is fully compatible with RDP’s Internet Reservation Module (IRM), which allows guests to make reservations over the Internet, 24 hours a day, 365 days a year, directly into the RDP system, without paying reservation commissions.  RDPWin accepts reservations simultaneously from:

  • Guests using the Internet Reservation Module (IRM).
  • Wholesalers, groups, and travel agents via the Internet Reservation Module (IRM).
  • Reservationists using RDPWin (locally or remotely).
  • Reservationists using RDP-DOS workstations.
  • Global Distribution System interface.

In the next five years, Resort Data Processing sees electronic distribution channels growing immensely.  RDPWin is prepared to integrate with these channels, and your property will be prepared to accept revenue from these electronic reservation sources.

RDPWin Uses Windows-Based Crystal Reports

One of RDPWin’s most powerful features is the ability to run Crystal Reports easily from various menus.  RDPWin allows remote owners, managers, or offsite employees (sales agents) to run reports from their remote office or travel destination. For example, a Group Sales Director at an industry tradeshow no longer has to contact the property to check availability. Instead, he or she simply connects to the Internet, logs on to RDPWin, and prints an up-to-date availability listing for a variety of dates. RDPWin’s portable reporting capabilities eliminates phone calls and faxed and/or E-Mailed reports. Any RDPWin report that can be viewed at the property can be viewed from a remote site via the Internet!

A sample Crystal Report appears below.  View additional Crystal Reports.

RDPWin-02

RDPSQL – Powerful SQL Queries

RDP also provides RDPSQL, which allows ad-hoc access to the RDP Database using powerful SQL queries.  RDPSQL is designed for those customers familiar with the power of SQL.    The example below selects all future reservations for analysis.  The results can be sorted filtered and sorted many different ways and also exported to Microsoft Excel.

RDPWin-03

Software Overview

Resort Data Processing (RDP) software has been installed since 1981 at over 1000 locations worldwide (see customer list).  Please use the links below to learn more about RDP software for Hotels and Resorts. If you are renting homes or condominiums on a short term basis, please start with Vacation Rental Overview.  Timeshare properties should begin with our Timeshare Overview.  Our Campground system is also available.  Our systems are fully integrated, so all features in our hotel system are available for vacation rentals and timeshare resorts and vice versa.

Contact RDP Sales for pricing information or to schedule an onsite demonstration.

About Us

Resort Data Processing (RDP) is a Property Manage Software company founded in 1981 and headquartered in Vail, CO. Our objective is to provide more powerful software for clients who have outgrown their current system.

Contact RDP