Mobile Friendly

RDP has a variety of modules designed to improve communications with guests and employees using Mobile Devices. The mobile device can be cost effective because they do not require a cell plan if a wireless network is available. Please click below for more information on RDP’s mobile device optimization:

Guest Communications via Smart Device

Mobile Friendly Workforce Software

RDP provides the ability to communicate with the guest via Smartphone, Tablet, or traditional PC. Over 51% of guests now use their phone when searching for accommodations and RDP’s booking engine makes it easy to find your property and complete the reservations. Guest communication also includes reservation confirmations and texting to guests while on property.

  • Booking Engine optimized for mobile devices
  • Email and/or text confirmations
  • Notify guests when room is ready
  • Send guest text messages, such as “package at the front desk”
  • Mass Texting, such as “two for one drinks from 2-5 today”

*See Also: Booking Engine Overview

Guest-Messages Check-In-Room-Status Reservation-Confirmation

Mobile Work Orders & Asset Management

Mobile Friendly Workforce Software
  • Add new work order from any workstation or mobile device
  • Easy-to-use for front desk
  • Notify maintenance or external vendors of a work order
  • Dashboard allows management to view status of all work orders on workstation, tablet, or smart phone.
  • Each staff member can view work orders assigned to their account
  • Enter time spent on a work order, notes, and comments
  • Provide login credentials to vendors so they can view their open work orders
  • Track all assets at the property, such as trucks, TV’s, furniture, including preventative maintenance schedule and repair history.

Click Here for a demo of the Mobile Work Order.

See Also: Work Order and Asset Management Overview

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Housekeeping Schedules and Room Change Status

Mobile Friendly Workforce Software

Mobile Devices extend the power of RDP’s Housekeeping System to allow communication with the housekeeping department via any smart device. A wireless internet connection or cell plan is required. The Mobile Housekeeping capabilities include:

  • Separate screens for management and housekeepers.
  • Display daily schedules
  • Notify housekeeping of new assignment
  • Track housekeeper performance with clean start/end times
  • Change room status, add notes, or change clean type
  • Clean Status Summary for management

Click here for a demo of Mobile Housekeeping.

*See Also: Housekeeping Overview.

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Management Reporting With Mobile Devices

The Mobile Management module allows for better management of the property from any location using a smart device. Summary screens are available along with a wide variety of detailed reports and status screens. Ideal for property owners to keep track of operations while away.

  • Revenue – overall revenue, market code, rate plan, room type, state, and source of business statistic categories are available
  • House Status – showing arrivals, departures, and foretasted revenue.
  • Average Daily Rate – overall occupancy, market code, rate plan, room type, state, and source of business statistic categories are available
  • RevPAR – overall occupancy, market code, rate plan, room type, state, and source of business statistic categories are available
  • Flash ReportReservations Made Report

Click here for a demo of Mobile Management.

Mobile Check-In

Mobile Friendly Workforce Software

The Mobile Device Module extend the power of RDP’s Front Desk System to allow guest check-in from a mobile device. Check-in guests from anywhere on the property including the guest’s room, eliminating the need for the guest to wait in line at the front desk.

  • View current arrivals list
  • Expedite check-in process
  • Guest reservation information displayed, including folio detail, notes, comments, itinerary, preferences, tasks, and work orders
  • Scan credit card on credit card swipe or key in the card number
  • Text or email the check-in notice to the guest

Click here for a demo of Mobile Check-In

See Also: Front Desk Overview

*Note: Only Tablets supported in Mobile Check-In

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Credit Card Swipes and Receipt Printing

Mobile Friendly Workforce Software

RDP software is fully PCI credit card compliant. See “Credit Card Overview” for details. The following iOS peripherals are supported for swiping credit cards and printing receipts from Mobile-Check-In.

  • Infinite Peripherals Infinea Tab MSR (#LPTMS) – Swipe Only
    • Works on Ipad 2 & 4. You will also need to purchase the Swiptrack iOS software.
About Us

Resort Data Processing (RDP) is a Property Manage Software company founded in 1981 and headquartered in Vail, CO. Our objective is to provide more powerful software for clients who have outgrown their current system.

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