Customers can modify any of these reports or create new reports. Crystal Reports is one of the most widely used report writing tools and allows the use of graphics, colors, charts and fonts to make great looking internal reports and guest correspondence. During a new installation RDP will modify some reports and confirmations as time permits. After installation, is it the responsibility of the customer to use Crystal Reports to modify or make new reports and confirmations. RDP support will help with specific questions related to the use of Crystal Reports 2011 at no additional charge. Also, custom programming time can be purchased to create customized reports. To purchase Crystal Reports 2011 see the information below.