Campground Reservation Software and RV Resort Management

RDP Campground Software has been in use for over 25 years for a wide variety of applications.  Campground and RV park customers range in size from 50 to over 2500 sites. Specific features available for campground software and RV Resort management include internet reservations, site maps, long and short term reservations, guest check-in, Point-of-Sale Interface, work order management, and much more.   Topics are listed to the right.

Click a Topic for More Details

Mobile Device Modules Including Reservations Optimized for a Smart Phone or Tablet

RDP Mobile Version

RDP is pleased to announce our Mobile Devices capability, designed to improve communication with guests and employees via a wide variety of handheld devices, including mobile phones, smart phones (iPhone, BlackBerry, Droid, etc.) and tablets (iPad, HP Slate, etc).

For more information on see “Mobile Device Overview” and “Reservations using SmartPhone or Tablet with Mobile IRM”

RDP Mobile Version

Mix Camp Sites, Hotel Rooms, and Condominium Rentals

The RDP system allows a mix of camp sites, RV sites, hotel rooms, condominium rentals, and boat slip rentals.  System reports can be separated by rental type or combined. For example, separate arrival reports can be printed for the camp sites and the hotel rooms, or print one report combining all arrivals.  Financial reports, such as revenue generated each day, can also be separated by rental type.  For additional information see:

Internet Reservations with Site Map

The Interactive Map feature displays a map of your property with each site as a “hot spot.” The example below shows a campground, however the interactive map could also be used to show available homes or condominiums. The guest can view if the site is available based on their arrival and departure dates. The site can change colors based on the availability. Once a suitable site is found, the guest can continue with online booking using the Internet Reservations Module (IRM.Net).

Features of the Interactive Map include:

  • Descriptions of each site’s features such as hookup, length of vehicle, and another important information
  • Include pictures or virtual tours of each site
  • Hover over each site to view the rates for the arrival date selected
  • Zone features and easy navigation across the entire map
  • Full control of placement of site “hot spots”
  • Link directly to IRM.Net and marketing website
  • Change color of “hot spot” if site not available
  • Site directory with ability to search by site number
  • There is a fee of about $200/year Maps Alive for the use of their interactive mapping software. Maps Alive does not charge a setup fee or monthly fee.
  • If you do not already have a map graphic, you will need to create one. The cost will varie based on the map complexity.
  • The initial configuration of Maps Alive to activate all the “hot spots” is not difficult, but it can be a bit time consuming.

Sample Customer Websites with Map

Customer

Cajun Palms

Camanche Recreation

Pirates Cove Resort

Frontier Town

Sample Site Map from Cajun Palms Resort

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Lake Camanche Site Map – No Zoom – See below for Zoomed Map

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Lake Camanche Site Map – Zoomed in (see Above for full site map)

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Resort Data Processing Sample Map

RDP’s Internet Reservation Module (IRM) allows reservations with or without a site map.  A sample site map screen is below:

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Internet Reservations without Site Map

RDP’s Internet Reservation Module (IRM) also allows reservations without a site map.  A sample screen is below:

InternetReservationswithoutSiteMap

Online Booking Engine for Smartphones and Tablets

In addition to Internet Reservation using a site map, the system now allows guests to use their smartphone or tablet to search availability and make a reservation.   Currently about 40% of all travel is planned using a smartphone, so mobile capability is essential to maximizing revenue.  A few sample screens are below.   For more information see:  Mobile Booking Engine.

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Sell Campground Guests Additional Items (Virtual Store)

The Virtual Store module is incorporated into the Internet Reservation module, allowing guests to purchase additional items along with their reservation. This module is designed to help maximize the positive guest experience while generating additional incidental revenue. Guests are able to log back into their account to add these items at any time. Generate a complete itinerary to present to the guest when items are purchased or booked.  Virtual Store items can include:

  • Firewood
  • Jet Ski Rentals
  • Gift Shop Items
  • Massages
  • Boat Rentals
  • T-Shirts
  • Golf Tee Times
  • Water Park Tickets
  • Lots of Other Stuff

By selling directly to the public, all third-party commissions are bypassed.  No more paying travel agents, GDS providers, or Wholesalers.  For additional information, see RDP Virtual Store for details.

CampgroundVirtualStore

Boat Slip Availability Tracking and Rental

RDP has full boat slip availability tracking and rental capabilities. Reservations can be short term with a daily rate, or long term with a monthly rent. A reservation tape chart is integrated into RDP, allowing for reservations to be made or changed directly from the slip space on the Tape Chart.

In addition to boat slips, availability for any other rentable items on property such as golf carts, storage units, etc. can be tracked.

boatslip

Electric Meter Billing and Other Guest Charges

The system automatically bills the guest for site rental each day (short term reservations) or monthly.  Additional charges can be automatically added for items such as electric usage, internet connectivity, etc.  Electric meter readings can be stored in the system with various reports to show electric usage and costs.

Folio

Work Order & Asset Management

RDP offers an extensive Work Order and Asset Management system that is extremely useful for campgrounds.  All guest requests for each site can be tracked.  Additionally, all assets such as trucks, golf carts, pool heaters, etc. can be tracked by VIN, serial or part number.  The Work Order Monitor screen displays the current status of all work orders and auto-refreshes as work orders are added, changed, or closed.  Maintenance personnel can be automatically notified of new work orders via text message or e-mail to a mobile device.

Wireless Internet Access & Billing

High-speed Internet access has gone from a “nice benefit” to a “requirement” for many campers with luxury RVs.  The question is not “if” a campground should deploy high-speed Internet access, but “how to” do it in a cost effective and profitable manner.  RDP has partnered with RoomLinx to provide a turnkey solution for wireless access and billing.  Charges for Internet access can be charged by credit card or posted to the guest folio automatically.

See RDP – Wireless Internet Access Interface.

Search by RV Length, Rig Type, Electric, Hookup, and More

The system can search and display available sites by a wide variety of criteria, including:

  • RV Length
  • Hookup (left/right)
  • Rig Type (RV, trailer, tent, etc.)
  • Electrical Connection (20/30/50 amp)
  • Slide Out Available (Yes/No)

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Mobile Devices for Campground Management

RDP offers mobile device capability designed to improve communication with guests and employees. Some of these features include guest text messaging, mobile check-in, work order tracking, and management reporting. These features work with any mobile-ready device such as iPhone, Droid, iPad, or any other smart phone or tablet.

For more information about mobile communication, see RDP Mobile Device Module.

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About Us

Resort Data Processing (RDP) is a Property Management Software company founded in 1981 and headquartered in Vail, CO. Our objective is to provide more powerful software for clients who have outgrown their current system.

 

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