RDP Campground Software has been in use for over 25 years for a wide variety of applications. Campground and RV park customers range in size from 50 to over 2500 sites. Specific features available for campground software and RV Resort management include internet reservations, site maps, long and short term reservations, guest check-in, Point-of-Sale Interface, work order management, and much more. Topics are listed to the right.
RDP is pleased to announce our Mobile Devices capability, designed to improve communication with guests and employees via a wide variety of handheld devices, including mobile phones, smart phones (iPhone, BlackBerry, Droid, etc.) and tablets (iPad, HP Slate, etc).
For more information on see “Mobile Device Overview” and “Reservations using SmartPhone or Tablet with Mobile IRM”
The RDP system allows a mix of camp sites, RV sites, hotel rooms, condominium rentals, and boat slip rentals. System reports can be separated by rental type or combined. For example, separate arrival reports can be printed for the camp sites and the hotel rooms, or print one report combining all arrivals. Financial reports, such as revenue generated each day, can also be separated by rental type. For additional information see:
The Interactive Map feature displays a map of your property with each site as a “hot spot.” The example below shows a campground, however the interactive map could also be used to show available homes or condominiums. The guest can view if the site is available based on their arrival and departure dates. The site can change colors based on the availability. Once a suitable site is found, the guest can continue with online booking using the Internet Reservations Module (IRM.Net).
Features of the Interactive Map include:
In addition to Internet Reservation using a site map, the system now allows guests to use their smartphone or tablet to search availability and make a reservation. Currently about 40% of all travel is planned using a smartphone, so mobile capability is essential to maximizing revenue. A few sample screens are below. For more information see: Mobile Booking Engine.
The Virtual Store module is incorporated into the Internet Reservation module, allowing guests to purchase additional items along with their reservation. This module is designed to help maximize the positive guest experience while generating additional incidental revenue. Guests are able to log back into their account to add these items at any time. Generate a complete itinerary to present to the guest when items are purchased or booked. Virtual Store items can include:
By selling directly to the public, all third-party commissions are bypassed. No more paying travel agents, GDS providers, or Wholesalers. For additional information, see RDP Virtual Store for details.
RDP has full boat slip availability tracking and rental capabilities. Reservations can be short term with a daily rate, or long term with a monthly rent. A reservation tape chart is integrated into RDP, allowing for reservations to be made or changed directly from the slip space on the Tape Chart.
In addition to boat slips, availability for any other rentable items on property such as golf carts, storage units, etc. can be tracked.
The system automatically bills the guest for site rental each day (short term reservations) or monthly. Additional charges can be automatically added for items such as electric usage, internet connectivity, etc. Electric meter readings can be stored in the system with various reports to show electric usage and costs.
RDP offers an extensive Work Order and Asset Management system that is extremely useful for campgrounds. All guest requests for each site can be tracked. Additionally, all assets such as trucks, golf carts, pool heaters, etc. can be tracked by VIN, serial or part number. The Work Order Monitor screen displays the current status of all work orders and auto-refreshes as work orders are added, changed, or closed. Maintenance personnel can be automatically notified of new work orders via text message or e-mail to a mobile device.
High-speed Internet access has gone from a “nice benefit” to a “requirement” for many campers with luxury RVs. The question is not “if” a campground should deploy high-speed Internet access, but “how to” do it in a cost effective and profitable manner. RDP has partnered with RoomLinx to provide a turnkey solution for wireless access and billing. Charges for Internet access can be charged by credit card or posted to the guest folio automatically.
RDP offers mobile device capability designed to improve communication with guests and employees. Some of these features include guest text messaging, mobile check-in, work order tracking, and management reporting. These features work with any mobile-ready device such as iPhone, Droid, iPad, or any other smart phone or tablet.
For more information about mobile communication, see RDP Mobile Device Module.