RDP Software for Hotels, Resorts, Condos, Vacation Rentals, Timeshare & Fractional Properties

E-Mail Marketing & Guest Correspondence

RDPWin and the Internet Reservation Module (IRM) can automatically send e-mails to all guests, owners, travel agents and groups who make reservations. These confirmations can be completely customized for the desired information and appearance. Any system report can be sent via e-mail to a person or group in your address book. For example, you could e-mail the daily managers report to a group of ten managers with just one process.

E-mail is one of the most powerful and least expensive marketing tools available and has been fully incorporated into the core RDP system at no additional charge. E-mail features included in the system:

New 2/1/2010 - Guest Survey and Communication Module and IRM.Net Analytics and Campaign Management.
E-mail databases are created for guests, travel agents, groups, wholesalers, and condo/timeshare owners.
E-mail confirmations can be automatically sent to guests, using Adobe or other formats, complete with maps and other attachments.
Multiple e-mail addresses can be stored on a reservation in order to send to a guest's personal and business accounts.
Mass e-mails can be sent directly from the RDP System - no third party software required.
RDP abides by all current regulations for anti-SPAM by allowing guests to "opt out" of mass e-mails.
Guest confirmations can be printed and mailed or sent via e-mail or fax.
Crystal Reports can be created and distributed by e-mail.
Reservations made by the Internet Reservation Module (IRM) can automatically send e-mail confirmations.
Newsletters can be sent via e-mail too.

Sample Guest E-mail Confirmation

Guest confirmations can be sent to guests via E-mail, Fax, or printed and sent US Mail. A sample confirmation appears below. This confirmation can be easily modified at no charge by the customer using Crystal Reports and sent in Adobe format so it cannot be modified by the guest.

Multiple E-mail Addresses on a Reservation

RDP can store as many E-mail addresses on a reservation as needed. Confirmations, folios or other information can be sent to one or all of the E-mails on file for the reservation.

Multiple email

Automatically Send Confirmation with RDPWin E-mail Monitor

The system can automatically send E-mail confirmations when reservations are made using the RDPWin E-mail Monitor. The confirmations can be in plain test, Adobe or word format, and can include additional attachments, such as a map to the property or reservation cancellation policies. Reservations made with ANY METHOD can all receive the same E-mail automatically, including:

RDPWin
Internet Reservation Module
Legacy RDP-DOS
Global Distribution System Interfaces (GDS)

A sample of the RDPWin Monitor screen appears below that automatically sends confirmations:

RDPWin E-mail Monitor - Automatically Send E-mail Confirmations from RDPWin, IRM, DOS, GDS

Sample RDP Mass E-mail Screen

The screen below is used to send mass E-mails to guests. Notice the following:

E-mails are sent automatically - no additional software is required
Messages can be typed in, OR an attachment can be sent. For example, a picture could be attached, or a brochure in Adobe, HTML, or Word format
E-mails can be sent to all guests, or selected guests. A wide variety of selections is possible, such as "all guests who stayed in the last 6 months
The system only shows "valid" E-mails. For example, an E-mail in the wrong format is not sent
On most systems 40000 E-mails can be send in less than an hour
E-mail is free
Guests can opt out of mass E-mails, which follows the guidelines established to not be considered a spammer

Software Overview

Resort Data Processing (RDP) software has been installed since 1981 at over 1000 locations worldwide (see customer list). Please use the links below to learn more about RDP software for Hotels and Resorts. If you are renting homes or condominiums on a short term basis, please start with Vacation Rental Overview. Timeshare properties should begin with our Timeshare Overview. Our Campground system is also available. Our systems are fully integrated, so all features in our hotel system are available for vacation rentals and timeshare resorts and vice versa.

Please contact RDP Sales for pricing information or to schedule an onsite demonstration.

Core RDP Modules		Interfaces
Technology Overview Sample Screens and Reports Reservations Yield Management Rates & Packages Front Desk Mobile Devices - Smart Phones & Tablets Guest Survey and Communication Groups & Conferences Travel Agents/Wholesalers Guest History & Marketing Housekeeping Schedules Trust Accounting (Owners) Email Marketing	Internet Reservation Module (IRM) Vacation Rentals (Owners) Timeshare & Interval Ownership Campground Management Guest Itinerary & Concierge Activity Scheduling (bike rentals, etc) Denial Tracking Guest Rewards & the CRM Work Orders & Asset Management Booking Pace & Forecasting Virtual Store On Internet Messaging/To-Do List Change Tracking General Ledger	GDS Interfaces Central Reservations Protobase Credit Card Interface In-Room Video Checkout Call Accounting Phone Actuator (On/Off) Point Of Sale Voicemail Maid-Phone (Housekeeping) Environmental Back-Office Accounting Nomadix Wireless Internet Billing Room Key (Ving Card, etc.)

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