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Resort Data Processing, Inc. Providing
Quality Hospitality Software for Vacation Rentals, |
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| Search | Hotels/Resorts | Vacation Rentals | Condo-Hotels | Timeshare/Fractional | Internet Reservations | Travel Services | Support | Contact Us | ||
The system can manage over 1000 rental units, and each unit can have a different rate for every season. The reservationist can enter the arrival date, departure date, and requested amenities, such as "a two bedroom unit with a view of the ocean and a Jacuzzi". The system then displays the unique rates for each unit number, including additional charges for security deposit, cleaning fees, booking fees, etc. A sample availability screen appears below:
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| Click to see screen | Additional Buttons on New Reservation Screen |
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| Find Guest Name |
The Guest Name Find button allows the search of the entire guest history database to find the address
information for any guest who has previously stayed at the property.
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| Find CRM Name |
The CRM Name Find button displays all existing guests within the frequent guest program. RDPWin offers a complete "Customer Relationship Management" system, which is designed to track all relationships with guests to improve guest service and marketing. All guest visits are tracked from one or more property. Points can be awarded for each reservation. The number of points can be different for diverse seasons, room types, total dollars spent, and other variables. Guests can make reservations by redeeming points. Restrictions can be applied to control when "point reservations" are allowed. A complete history is kept of all point reservations. |
| Find Group Name |
The Group Name Find button displays all existing groups in the system. RDPWin contains extensive group capabilities, including the ability to have room blocks for groups, specific group rate plans, group check-in/check-out, statements, e-mail marketing, and much more. |
| Find Leader Name |
The Leader Name Find button displays the
existing group
leaders within a specific group. The system allows billing to a
specific guest folio, the group master, or the group
leader.
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| Find Travel Agent |
The Travel Agent Find button displays all existing travel agents in the system. Up to three different commissions can be paid on the same reservation. |
| Owner Vacation Rentals Condo-hotel Timeshare |
Reservations can be made for Condominium Owners. RDP has extensive capabilities for short term rentals of individually owned condominiums or houses. |
| Show Availability | Shows the availability of the property by Room Type |
| Available Rooms | Shows the available room numbers. Reservations can be made by room type or room number. |
| Yield Management | Displays the Yield Management screen. |
| Quote | Displays a quote for the price of the room for the arrival date, departure date, and room type (or room number) selected. When a potential guest calls to make reservations, the reservationist can quote prices for different dates and room types. Each quote is saved until a selection is made. |
| View Folio | The View Folio button displays the current charges for this new reservation, which can include room rates, packages, and additional items, such as ski lift tickets, roll away beds, bike rentals, golf course tee times, etc. The system allows a complete itinerary to be created for each guest. Confirmation letters can be automatically generated. |
Use the links below to view the sample RDP screens. Click on the header of any section for an overview, if available. A complete system overview is also available as well as sample reports.
| Reservation Features | Reservation Options | System |
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| Groups | Agents | Owners |
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| Reporter (Crystal Reports) | Stats | CRM |
| Accounting | Housekeeping | Work Orders & Asset Management |
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