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Reservations - Change Reservation Screen

Reservations are easy to change in RDP. Click the appropriate button, tab, or field and enter the updated information.

Click on tab headers or buttons encircled in red to view the resulting screens.


Click here for Room sample tab. Click here for a Daily Charges sample tab. Click here for Preferences sample tab. Click here for Comments sample tab. Click here for Notes sample tab. Click here for Housekeeping sample tab. Click here for Pay Codes sample tab. Click here for Tasks sample tab. Click here for Work Orders sample tab. Click here for Agents sample tab. Click here for Change Tracking sample tab. Click here for Miscellaneous sample tab. Click 'View Folio' button to view a sample screen. Click 'View Itinerary' button to view a sample screen. Click 'Add Activities' button to view a sample screen. Click 'Dates & People' button to view a sample screen. Click 'Room Type' or Room button to view a sample screen. Click 'Rates' button to view a sample screen. Click 'Send E-mail' button to view a sample screen.

Change Reservation - Main Notes

  • The reservation number is automatically assigned.  This identifier is used throughout the reservation's life cycle - from confirmation number to in-house folio number.  It can also be used to search for checked-out reservations.

  • The guest address and phone number is automatically loaded from guest history.

  • Rate overrides can be password protected.

  • The system tracks advance deposits and security deposits (condominium and timeshare customers).

  • Special requests are automatically transferred from the reservation to housekeeping reports.

  • In addition to room charges, up to 99 incidental charges can be automatically posted each night.  For example, many urban hotels charge nightly for parking.

  • The system tracks the market code and source of business for each reservation.  Detailed statistical reports may then be printed to track marketing efforts.  See Sample Reports.

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