Change Tracking with RDPWin - Property Management Reservation System

12/16/2010 - Change Tracking allows properties to view and track changes made to reservations and masters with both the original record and updated record.  RDP's change tracking module is an important and powerful tool in determining the "who," "what," and "when" of any change in the system.  For example, a reservation may have an arrival date of 9/1/2011 now, but has date ever been changed?  If so, what was it before?  Has it been changed more than once?  Which user made the change and when?  If the date change caused a rate change, what was the rate before?  To answer these questions and many more, RDP's Change Tracking has the information. Changes for the following are tracked:

• Reservations                                                                          
• Groups
• Guest History
• Owners
• Rooms
• Travel Agents
• Work Order Vendors
• Activity / Concierge Vendors

For more information please call Rita Gale at 970-845-1143.

Features of Change Tracking include:

• Changes to reservations made using RDPWin are tracked, including who made the change and the date and time of each change.
• View the reservation exactly as it appeared before and after each change.
• Detailed reporting is available.  Show changes by date, person, reservation, type of change, etc.
• Easy installation.  Just update to the latest version of RDPWin.

View the Change Tracking Demonstration Video (Flash Format)

Change Tracking Sample Screens

Change Summary Displays One Line Per Change

When the Changes tab is selected on a reservation, one summary line is displayed for each time the reservation was changed regardless of how many separate fields were changed.  Double-click any summary row to see the complete detail of all changes made to each field on the reservation.  The summary change screen shown below includes the detail of each change.

Detail on Each Change is Tracked

The system stores all details of each change.  In the example below, the user "Barry" made a change on 3/1/1998 at 4:51 PM.  He changed the number of nights from 3 to 7, as well as changing the total reservation price from $762.42 to $1307.48.  The other reservation changes are shown below.

Show All Reservation Detail Before and After Each Change

You can display the reservation detail before and after every change.  In the example below, the reservation appears before the last change.   If a given reservation had 10 changes, you could view the reservation as it appeared at any of the 10 points in time!

Change Analysis Screen

In addition to viewing all changes to a given reservation,  use the Track Changes Analysis screen to review all changes to all reservations or masters for a given date range or by a given person.  Track Changes Analysis can be filtered and sorted by specific information on the grid with the ability to print or export the grid to Excel or a PDF. The change analysis screen appears below.  This example shows all changes made by "ADMIN" from 2/15/1998 to 3/1/1998.  A wide variety of changes analysis are possible.

View the Change Tracking Demonstration Video (Flash Format)

For more information please call Rita Gale at 970-845-1143.

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