RDP Software for Hotels, Resorts, Condos, Vacation Rentals, Timeshare & Fractional Properties

Crystal Reports

RDP uses Crystal Reports as the basis for over 300 reports. Customer can modify any of these reports, and create their own new reports, using Crystal Reports 2008. Crystal Reports is the most popular report writing tool in the world and allows the use of graphics, colors, charts, and fonts which improve the look of all guest correspondence. To create or modify reports, customers must purchase a copy of Crystal Reports 2008, which can be purchased directly from www.cdw.com, or other websites. During new system installation RDP will modify some reports and confirmations as time permits. After installation is it the responsibility of the customer to use Crystal Reports to make their own new reports and modifications. RDP support can help customers with specific questions related to the use of Crystal Reports 2008 at no additional charge.

Crystal Reports 2008

RDP requires Crystal Reports 2008 to change standard and custom reports.

Purchase online from CDW or order direct from Business Objects

Crystal Reports 2008
Complete Package

CDW Part:       1600171
Mfg.Part:         7090243
UNSPSC:      43232304
Price on 10/08/09: $490
Upgrade Price:      $295

Crystal Report Topics Covered in this Document
Features RDPWin Report Viewer Create Reports E-mail Confirmations to Guests	Crystal Reports' Requirements New Reports Available for Customers View Sample Reports Guest Survey and Communications

Click here to review details on Installing Crystal Reports 2008.

Reporter Module Features

RDP provides over 300 standard reports with the Reporter module. These reports can be used "as is" and also serve as a template for creating custom reports. RDP is continuously adding new standard reports. All new standard reports are provided to those customers with a current support contract at no additional charge.

Automatically create a wide variety of graphical reports.
Add images, clipart, and/or logos to any report.
Export reports to a wide variety of standard formats including HTML, Microsoft Excel, Microsoft Word, and e-mail.
Create mailing labels for guests, travel agents, groups, and companies using "four across" labels and a laser printer.
Eliminate mailing costs by sending confirmation and marketing materials via e-mail.
Access most RDP data. Virtually any field in any RDP data file can be included on any report. It is also possible to include fields from different data files on the same report.

RDPWin Reporter for Crystal Reports

Reports appear on a primary screen within RDP's RDPWin. They also appear in various RDPWin sections. For example, the arrival report appears in the Reservations menus as well as the Reporter's. A sample of the RDPWin Reporter appears below. Areas of this sample screen are:

RDPWin Report Viewer Area	Definition
Navigation	RDPWin Reporter navigation area allows switching from the Reports listing to sending e-mails to guests or other masters. The Security option allows only certain users to have access on a report-by-report basis.
E-Mail	Confirmations and other reports can be sent via e-mail. Send mass e-mails to past guests, travel agents, groups and owners. See RDP E-mail for details.
Security	Each report can be assigned security. For example, a front desk clerk may be able to view the arrival report but not the daily revenue totals. If a given user does not have proper security access to a report folder, the folder does not appear as an option.
Report Folders	Reports are separated into categories by folder name, such as Front Desk, Night Audit, etc. As you create new reports with Crystal Reports, you can add them to an existing folder or create a new folder (i.e., Manager's Reports, etc.).
Report Names	Names of all reports in a folder can be reviewed. In the example below, the category is Owner. If the user does not have the proper security setting for a given report, it does not appear in the list.
Report Description	A short description of the highlighted report appears below the reports listing.

RDPWin Crystal Report Viewer for over 300 Reports, E-mail Confirmations, Export to Excel, etc.

Create Custom Reports with Crystal

All 300+ Crystal Reports provided by RDP can be viewed on the screen or printed without any training, as long as the employee has been given property security access to the report. Customers can make simple changes to reports without any training from RDP by using Crystal Reports Version 10.0 Standard Edition. Any customer who is already familiar with Crystal reports can make their own complex report changes and create their own reports without any training from RDP.

For those who need it, RDP has developed a training course for Crystal Reports. Customers not familiar with this software can learn to make complex report changes and create their own new reports. There are classes available throughout the year at RDP headquarters in Vail, Colorado. Please contact RDP Sales for a schedule of classes.

Level 1 Course Topics	Level 2 Course Topics
Overview of all reports. Changing confirmations. Inserting pictures. Formatting: Fonts, Colors, Lines and Boxes. Exporting data to Excel, Word, HTML. Grouping and sorting for summaries. Combining fields and text objects.	Creating new reports. Advanced formulas and graphs. Linking tables. Using sub-reports. Cross-tab reports. "Top N" reports. Mass e-mail capabilities for marketing.

RDP periodically releases new Crystal Reports available to all customers with a support contract.

Sending Crystal Confirmations Via E-mail

Confirmation letters can be sent via e-mail or fax, or printed and mailed via US Mail. Learn more about the e-mail capabilities built into the RDP system.

Crystal Reports' Requirements

Data Server = Windows 2000 or Windows 2003	RDP Crystal reports requires that the data server runs Windows 2000 or 2003 as the operating system. RDP does not support Crystal Reports on any version of Novell or Windows NT.
RDPWin Installed on Windows XP Professional Workstations	RDP's windows based software, RDPWin, must be installed on each workstation that will view or print reports. RDPWin provides the security to verify that a given employee has the proper rights to run a given report. Workstations must run XP Professional as the operating system to use RDPWin.
Laser Printer	A laser printer is required for all Crystal Reports output. One laser printer can be shared between multiple workstations.
Modify Crystal Reports	To modify RDP Crystal Reports or to create your own reports, purchase Crystal Reports 2008. Version 10 or XI may also be used to create and modify RDP Reports.
Pervasive Database Version 9.52 or Higher	RDP Crystal Reports are based on the Pervasive.SQL database, which is installed on the data server. The version must be 9.52 or higher.
E-mail Capabilities	Click here to learn about the e-mail capabilities of Crystal Reports.

Click here to view RDP Sample Crystal Reports.

Updated: 3/28/2010