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RDP Certified for Protobase 6.01


July 24, 2009

 

The latest releases of RDPWin and IRMNet (2.092.15) have met the integration guidelines Elavon has established in order to interface with Protobase 6.01. The upgrade to these products must be coordinated and scheduled through our sales department. It will involve scheduling the upgrade with RDP as well as Elavon.

The following RDPWin features must be implemented to be PCI compliant:

  1. Use TCP/IP Gateway to transmit requests
    Protobase 6.01 no longer uses Fileserver Gateway to send information between Protobase and RDP. RDP Support can install the TCP/IP Gateway on your credit card bridge computer, turn on the Use TCP/IP Gateway switch, and set the Server Name and Port# used for TCP/IP communication.  Elavon no longer supports Fileserver Gateway, since it is not PCI compliant.

  2. Require CID# on all non-swiped credit cards
    This switch is located on the System -> Configuration -> Protobase configuration screen in RDPWin. In order to get lower rates, the CID# should be entered whenever a credit card is not swiped.  With this switch set, the CID# will be required and payments or authorizations will not be allowed without it when a credit card number is typed in.  The CID# field is displayed when the credit card is swiped, but it is not required and the payment can be processed without it.

  3. Turn on Address Verification on all non-swiped credit cards
    This switch is located on the System -> Configuration -> Protobase configuration screen in RDPWin.  This feature requires the billing zip code to be entered on payments or authorizations when the credit card is not swiped.  If the Zip Code field on the reservation is populated, a link below the Zip Code field will appear.  Clicking on this link, will populate the billing zip code field from the reservation information.  When the billing zip code is used, there are 2 transactions sent to Protobase.  The first transaction is an authorization for 1.00 to verify the billing zip code is correct. If that passes, the authorization or sale transaction is processed as a second transaction.

  4. Internet Merchant Num and Terminal ID for IRM.Net
    These fields are on the Card Detail tab on each credit card master.  In order to be PCI compliant, card associations are requiring merchants to provide an indicator to identify a credit card transaction made over the Internet (an e-Commerce transaction) and the method of authentication used to secure the transaction (i.e. SSL certificate).  These transactions are not classified as e-Commerce by Elavon or RDP, but by the card associations.

    Visa International Operating Regulations defines an Electronic Commerce (e-Commerce) Transaction as a transaction between a merchant and cardholder over the Internet and other networks using a Cardholder Access Device (a terminal, personal computer, or other device). Visa International Operating Regulations defines an Electronic Commerce Merchant as a merchant that conducts the sale of goods or services electronically over the Internet and other networks.  These regulations can be found at http://usa.visa.com/download/merchants/visa-international-operating-regulations.pdf.

    Customers using IRM.Net must have a separate merchant ID for e-Commerce transactions.  This e-Commerce merchant ID can be acquired through RDP Sales and will result in a merchant file change.  Processing e-Commerce transactions without a valid indicator can result in penalties.  At worst, the merchant’s account may be blocked until the web site can demonstrate the ability to properly process e-Commerce transactions and can provide a minimum of cardholder security.


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