Why Buy From Resort Data Processing?

A Message from Barry Biegler
President & Founder, Resort Data Processing, Inc.

Why should you buy property management software from Resort Data Processing? This website is filled with many potential reasons, but here are five of the most important:

RDP helps you generate significantly more revenue.
Our software adapts to the needs of the customer; not vice-versa.
We provide an unprecedented level of control of the configuration of the system and presentation of your data. Our philosophy is to allow customers to easily change reports, screens, confirmations, folios, statements and more, without calling RDP.
We are a small company which provides personal service and direct contact with top management to get things done quickly.
RDP has been in business over 25 years. We know what we're doing. We are a very solid company financially, so we will be here in the future to support and improve the system.

Each of these points is explained in more detail below.

Barry Biegler, President
Phone: 970-845-1157

Barry Biegler, President and Founder, Resort Data Processing, Inc.

Front Row - Jerry Vargas, Ross Moff, Matt LaDuke, Jesse Long, Barry Biegler, and Duke (the beagle).
2nd Row - Eric Lundin, Bill Csete, Rita Gale, Dan Bryant, Sally Horton, Brian Zygmun, Sandra Asregadoo, Ann Schilder, Kerry White
3rd Row - Chad Sloniker, Kerry Conner, Joan Anderson, Terri Csete, Maggie Connor, Denise McLean, Ron Stahl, Tim Todd, Kirk Chapman, Bob Kippola
4th Row - Steve Dortch, Jennifer Ladieu, Sean O'Brien, Steve Green, Steve White, Dakota Sloniker (Chad's daughter)
Top Row - Brad Roberts, Jonathan Paulson, Luke Naea, Suzette Stahl, Greg Hall, Andy Forsyth
Not pictured: Sondra Loudenburg and Mike Todd.

Generate Customer Profits

Most property management software companies talk about cutting expenses via “ease-of-use” or saving employee time. While we believe cutting expenses is important, and our software can help in this area, we would rather focus our efforts on generating significant additional income for our customers. Some of the revenue generating tools that are part of RDP are:

Integrated Yield Management with detailed documentation on how to implement it. Our average customer has increased revenue by over $200,000/year.
Our Internet Reservation Module allows guests to make reservations over the Internet 24 hours a day, 365 days a year, directly into the RDP system without paying reservation commissions. We also provide extensive training on how to make your website more “findable” on the Internet.
We have various marketing tools (such as integrated e-mail to guests, groups, travel agents, wholesalers, etc.).
Our RDPConnect program provides low-cost connectivity to the Global Distribution System (GDS), so your property receives its share of reservations from travel agents and thousands of websites such as www.Travelocity.com. We also provide no-cost consulting on how to maximize your GDS exposure and revenue.
Our annual customer conference in Vail, Colorado, brings together hundreds of companies similar to yours. While providing in-depth training, the focus of the conference is to brainstorm with our customers to determine what else we can do to help them make money. Most of RDP's best features have come from customers.
Our research and development, documentation, and training are all focused on increasing customer profit. Our competition often worries about implementing new technology just because it’s new. At RDP, we focus on only implementing whatever technology we need to help you make money. And our track record shows we have been very good at it over the years. Take a moment to review our Windows-based software RDPWin.

RDP Adapts to the Customer

RDP believes software should adapt to the needs of the individual customer instead of forcing the customer to adapt to the software. While this seems like a self-evident truth, you may find that many of our competitors believe otherwise and have a "take it or leave it attitude." (i.e., you either use the software the way it is, or you don’t use it at all).

Your business is very important to us. If this means we have to change our software to make close the deal, then we will. More than half of our 1000 customers have a unique feature was added just for them. To avoid confusion, we add these features with switches so that the feature is only active for specific customers.

Our software is designed so you can configure it to operate the way your business works. If you can’t, we will change it so you can.

Control Your System & Data
Analysis, Export/Import and More

RDP provides an unprecedented level of system configuration control and presentation of your data. Our philosophy is to allow customers to easily change reports, screens, confirmations, folios, statements, and more (without calling RDP).

Over 400 system reports using Crystal can be printed, emailed, or exported to Excel, Adobe, and other formats.
Reservation Analysis screens are available for reservation detail, transactions, and more.
Data is located on a file server under your control for high performance and security.
Guest confirmations, folios, and marketing materials can include your logo and pictures, and you can easily change them at any time.
Accounting data can be exported to third party systems.
Mass emails can easily be created for guests, owners, travel agents, groups, and more with images, newsletters, etc.
For Vacation Rental and Condo-Hotels, owners can use the Internet to view owner statements, make reservations, enter work orders, and much more.

Customers Stay in Direct Contact with Top Management

While RDP has been in business for more than 25 years, we have not allowed the company to grow into a bureaucratic nightmare. We are still a small company with direct contact between top management and customers.

We have become friends with our customers over the years. Our annual customer conference in Vail, Colorado, has the feeling of a family gathering: not a corporate function. This is a very important element of who we are, as it is always much more fun to help a friend with a problem than a customer.

My name is Barry Biegler, and I’m the president and founder of Resort Data Processing, Inc. My direct, personal phone number is 970-845-1157. I believe my #1 job is to talk to customers and prospects to help answer questions.

With most companies, it is almost impossible to find someone who is in charge and actually able to make a decision. There are legions of people who screen calls and redirect customers. At RDP, everyone answers their own phone. If you ever have a problem with my company or need something, just give me a call.

Company Stability - Over 25 Years & Solid Financial Position

If the company you purchase software from goes out of business, the software becomes effectively worthless. This is because the software is only 15% of the solution. The other 85% is technical support, product updates, onsite training, etc. RDP has been in business over 25 years. We are very solid financially, with no company debt. We have sold over 1,000 systems, which provides an installed base of support contracts to insure we will be in business for many years to come.

Summary – Why Buy From RDP

When you purchase a Property Management System (PMS), we believe it is more important to look at the character of the company who creates the software than the technical system details.

All of the major PMS vendors handle the basics: reservations, check-in, check-out, audit, etc. The key to a PMS purchase is to understand that the software is only the beginning of a partnership between two companies. Many of our competitors believe it’s all about the software. Nothing could be farther from the truth. It’s all about the people.

A software vendor can tell you anything in a brochure or in a demo; so please check our story with our customers. Ask them if our support people actually answer the phone immediately. Find out if our Yield Management and Internet Reservation Module are making them money. Ask our customers if the system is flexible enough for them and adapts to their needs.

RDP truly is a different company. We have been in business for over 25 years with many of the same customers and employees. If you ever need anything from RDP, help is just a phone call away.

To learn more about RDP and our product line, please use the links below.

RDP Corporate Headquarters and Staff - Vail, Colorado

More pictures of the RDP Corporate Headquarters in Vail, Colorado

Hotel / Resort Software Overview

Resort Data Processing (RDP) software has been installed since 1981 at over 1000 locations worldwide (see customer list). Please use the links below to learn more about RDP software for Hotels and Resorts. If you are renting homes or condominiums on a short term basis, please start with Vacation Rental Overview. Timeshare properties should begin with our Timeshare Resort Overview. Our Campground management system is also available. Our systems are fully integrated, so all features in our hotel system are available for vacation rentals and timeshare resorts and vice versa.

For a printed brochure and pricing, download the brochure in Microsoft Word or Adobe format or contact us directly.

Core RDP Modules		Interfaces
Technology Overview - RDPWIN Sample Screens Sample Reports Reservations Rates & Yield Management Packages Front Desk & Night Audit Groups & Conferences Travel Agents/Wholesalers Guest History & Marketing Housekeeping Scheduling General Ledger - Hotels Trust Accounting - Owners E-Mail Marketing Crystal Reports Hardware Requirements	Internet Reservation Module (IRM) Vacation Rentals (Condo Accounting) Timeshare & Interval Ownership Campground Management Guest Itinerary & Concierge Activity Scheduling (bike rentals, etc) Wait List / Denial Tracking / Res Quotes Frequent Guest/Rewards Work Orders & Asset Management Booking Pace & Forecasting Virtual Store On Internet Messaging/To-Do List Change Tracking 24-Hour Support RDP Headquarters in Vail Customer List and Comments	Overview Of All Interfaces Global Distribution System (GDS) Central Reservations SDC Credit Card Interface High Speed Credit Card Authorization In-Room Video Checkout Call Accounting Point Of Sale Voicemail Maid-Phone (Housekeeping) Environmental Back-Office Accounting Vacation Rental Trust Accounting Nomadix Wireless Internet Billing Room Key (Ving Card, etc.) RDP Partners and Alliances

Vacation Rental and Condo-Hotel Features & Links
Maximizing owner satisfaction and increasing management revenue since 1981
Data Flows from Reservations to Owner Statement Full Trust Accounting Capabilities Equalize Owner Rental Revenue Pay Bills for Owners and Guests Powerful Reservation Board (Tape Chart) Work Orders & Asset Management Housekeeping Forecast, Schedule, & History Mix of Rental Types - Condos, Houses, Hotels, Timeshare Internet Reservations with Pictures and Virtual Tours Live Demonstration of Internet Reservations E-mail Integration for Guests, Owners, etc. Short Term and/or Long Term Rental Lock-Off Units Allowed Manage Units Not in the Rental Pool Extensive Custom Reporting with Crystal Reports Reservation Quotes, Wait List, and Denial Tracking Customer Relationship Management (CRM) Travel Agent Commissions Deducted Unlimited Charges Per Owner	Various Billing Cycles - Monthly, Quarterly, etc. Split Revenue Across Billing Period Fast Production of Owner Statements Month-to-Date & Year-to-Date Totals Per Owner Statements Can Always Be Reprinted Print Checks to Owners Integration to GDS, POS, Phones, Credit Cards, etc. Accounts Receivable with Aging Automatically Print or E-mail Overdue Notices IRS 1099 Year-End Reports Room Moves Pay Correct Owner Yield Management Integrated Sharewith Folios or One Guest With Multiple Folios Taxes Adjusted for Length of Stay and Location Timeshare and Interval Ownership Allowed All RDP Hotel Features Available for Owner Systems Customer List and Quotes Home Page - Vacation Rentals & Condominium Hotels Why Buy From RDP?
Hotel and Resort Overview Vacation Rentals and Condo-Hotel Overview Timeshare / Interval Ownership Overview Discount Available When Converting to Resort Data Processing (RDP) from First Resort Software

Internet Reservation Info & Demos:
Condo-Hotel IRM.Net Demo Vacation Rental IRM.Net Demo Timeshare IRM.Net Demo Hotel/Resort IRM.Net Demo Campground IRM.Net Demo	Owner Account Access via IRM.Net Sample IRM.Net Screens Internet Reservation Overview IRM.net Knowledge Base Articles